Call Centre Sales Manager Job at Miele GB (Abingdon)

Key Account Manager – Data Centres

If you’re the kind of salesperson who’d rather be on the road than behind a desk...

Location

United Kingdom , St Albans

Salary:

50000.00 - 75000.00 GBP / Year

Perigon Search

Expiration Date

Until further notice

Requirements

Proven ability to sell – whether from a field, trade, or technical background
Relentless follow-up, resilient under pressure and naturally competitive
Clear communicator who’s confident face-to-face and on the phone
Self-starter who plans their week, manages their diary and delivers results
Full UK driving licence and comfortable with regular travel and overnights

Job Responsibility

Generate new business through outbound calls, LinkedIn outreach and field visits
Build relationships with IT distributors, resellers and system integrators
Support marketing campaigns and events to increase partner engagement
Manage your own pipeline and travel schedule
Report directly to the Head of UK Data Centre Sales

What we offer

10% KPI bonus
Car allowance during probation, then company car or allowance option
25 days holiday plus bank holidays
Pension and private healthcare
Clear route into Channel or Key Account Management as the UK team expands

Fulltime

Call Centre Agent

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values en...

Location

United Kingdom , Birkenhead

Salary:

24050.00 GBP / Year

Jacobs Enforcement

Expiration Date

Until further notice

Requirements

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Experience in a Call Centre or Sales role is desirable
Experience of a target-driven role or negotiating finances is also desirable
Successful candidates will need to undergo right to work and reference checks

Job Responsibility

Handling inbound and outbound calls to engage with members of the public
Negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement

What we offer

Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime – Saturday shift 9:00 – 14:00pm
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career

Fulltime

Assistant Business Centre Manager

Are you looking for an exciting opportunity to support a dynamic team in a fast-...

Location

United Kingdom , Basingstoke

Salary:

26000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication skills at all levels
Natural problem solver
Sales experience
Proficient in Microsoft 365 and IT
Professional appearance and manner
Flexibility and a full clean driving licence

Job Responsibility

Welcome visitors and provide refreshments to guests
Build rapport with customers and manage incoming mail and deliveries
Oversee access control for new and departing customers and maintain visitor logs
Support smooth onboarding for new customers and resolve any concerns regarding the business centre experience
Enhance the customer journey by building strong relationships and coordinating engagement activities
Promote networking opportunities and encourage participation in events
Manage customer relationships, encouraging positive reviews while overseeing any complaints
Conduct viewings and sales, and support the Business Centre Manager (BCM) in all aspects of management
Organise fun activities within the Business Centre and support social media initiatives
Answer calls and manage inquiries, maintaining pricing and availability lists

What we offer

£1,000 bonus
Office conveniently located just a 6-minute walk from Basingstoke train station
Nearby parking

Fulltime

Sales Contact Centre Team Leader

The Team Leader role sits at the heart of this function. You’ll drive performanc...

Location

United Kingdom

Salary:

35000.00 - 49000.00 GBP / Year

MVF

Expiration Date

Until further notice

Requirements

Proven experience leading a high-performing outbound or consultative sales/contact centre team
Deep understanding of sales psychology, coaching and motivational leadership
Strong analytical mindset. Is comfortable interpreting data to make decisions and tell a performance story
Skilled in performance management, feedback and behavioural coaching
Passionate about developing people and creating a high-energy, accountable culture
Resilient and adaptable, who thrives in a fast-paced, evolving environment
Confident communicator who inspires trust and engagement across all levels
Curious, commercially astute and committed to continuous improvement

Job Responsibility

Lead, motivate and develop a team of Advisors to achieve commercial and quality-based KPIs
Deliver structured weekly 1:1s, coaching sessions and team meetings that drive improvement in behaviour, quality and performance
Use speech analytics insights to identify patterns and create targeted coaching plans
Role-model our values and culture, driving accountability, resilience and professionalism
Ensure Advisors understand how their performance connects to broader commercial outcomes
Analyse data daily to understand trends, opportunities, and risks driving proactive actions to optimise team output
Deliver and exceed team targets across Revenue per Hour (RPH), On-Call %, QA, and Conversion metrics
Use data storytelling to connect Advisor performance to client and business outcomes
Collaborate with peers and leadership to trial and scale new approaches to dialling strategy, segmentation and conversion
Ensure adherence to compliance standards and accurate data entry across all systems

What we offer

Fully remote working
2 week work from anywhere policy
Occasional travel to South Africa

Fulltime

Assistant Business Support Manager

Are you looking for an exciting opportunity to support a dynamic team in a fast-...

Location

United Kingdom , Basingstoke

Salary:

26000.00 - 27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication skills at all levels
Natural problem solver
Sales experience
Proficient in Microsoft 365 and IT
Professional appearance and manner
Flexibility and a full clean driving licence

Job Responsibility

Welcome visitors and provide refreshments to guests
Build rapport with customers and manage incoming mail and deliveries
Oversee access control for new and departing customers and maintain visitor logs
Support smooth onboarding for new customers and resolve any concerns regarding the business centre experience
Enhance the customer journey by building strong relationships and coordinating engagement activities
Promote networking opportunities and encourage participation in events
Manage customer relationships, encouraging positive reviews while overseeing any complaints
Conduct viewings and sales, and support the Business Centre Manager (BCM) in all aspects of management
Organise fun activities within the Business Centre and support social media initiatives
Answer calls and manage inquiries, maintaining pricing and availability lists

What we offer

£1,000 bonus
Office conveniently located just a 6-minute walk from Basingstoke train station
Nearby parking

Fulltime

Customer Care Centre Agent

The role involves building and retaining long-lasting relationships with new and...

Location

Thailand , Bang Phli

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Fresh graduates are welcome, as well as candidates with experience in customer service or call centre roles
you are comfortable using a computer and basic digital tools required for the role
you can communicate confidently and clearly (both spoken and written) in Thai and English
you are able to work shifts including weekends and public holidays
you understand how the Customer Care Centre supports customers before, during, and after their purchases
you can manage tasks with flexibility, speed, and simplicity
you are capable of handling customer concerns and complaints and finding win-win solutions
you demonstrate a courteous, professional, and friendly manner in customer interactions, especially over the phone
you can work independently and collaboratively with a team
you are comfortable working at IKEA Bangna (Mega Bangna) and able to commute to this location as required

Job Responsibility

Build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment
value and fulfill customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive shopping experience that creates trust in the IKEA brand
identify the customers’ needs and use your knowledge of the IKEA systems and processes to offer solutions
take ownership for resolving your customer’s individual needs
communicate a realistic timeline for this resolution and keep them informed as promised
work both individually and with your colleagues to ensure that you match your agreed service levels
offer appropriate solutions to the customers, giving advice on add-on sales
encourage customers to buy more
anticipate customer needs, promote products and services, and improve their home-to-home shopping experience
seek feedback and give feedback constructively to colleagues

Fulltime

Customer Care Centre Agent

The Customer Care Centre Agent role is responsible to build and retain a long-la...

Location

Thailand , Bang Phli

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

You are a person with a disability who is self-reliant and able to perform daily tasks independently
Fresh graduates are welcome, as well as candidates with experience in customer service or call centre roles
You are comfortable using a computer and basic digital tools required for the role
You can communicate confidently and clearly (both spoken and written) in Thai and English
You are able to work shifts including weekends and public holidays
You understand how the Customer Care Centre supports customers before, during, and after their purchases
You can manage tasks with flexibility, speed, and simplicity
You are capable of handling customer concerns and complaints and finding win-win solutions
You demonstrate a courteous, professional, and friendly manner in customer interactions, especially over the phone
You can work independently and collaboratively with a team

Job Responsibility

Build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations
Understand customer motivation and expectations
Ensure a positive shopping experience that creates trust in the IKEA brand
Identify the customers’ needs and use your knowledge of the IKEA systems and processes to offer solutions
Take ownership for resolving your customer’s individual needs
Communicate a realistic timeline for this resolution and keeping them informed as promised
Understand the impact of service time responses on the customers’ level of satisfaction and work both individually and with your colleagues to ensure that you match your agreed service levels
Have a good knowledge of store operations in order to offer appropriate solutions to the customers, giving advice on add-on sales, thereby encouraging them to buy more
Listen to your customers and anticipating their needs, promoting IKEA products and services in order to improve their home-to-home shopping experience
Actively seek feedback and give feedback constructively to your colleagues in order to improve the shopping experience of all customers

What we offer

Inclusive and diverse workplace
Values diversity, equality, and inclusion

Fulltime

Inbound Call Handler - Customer Service and Sales

We are recruiting Inbound Customer Service & Sales Advisors to join a busy conta...

Location

United Kingdom , Birchwood, Warrington

Salary:

24570.00 GBP / Year

Morson Talent

Expiration Date

Until further notice

Requirements

Experience in a call centre, contact centre, or fast-paced customer service role (e.g hospitality)
Confidence handling challenging conversations
A patient, empathetic, and resilient approach
Strong communication skills and attention to detail
The ability to balance customer care with sales awareness
Availability to commit to the full duration of the contract

Job Responsibility

Supporting vulnerable customers with care and professionalism
Resolving late or lost delivery issues
Validating customer identification accurately
Discussing and offering fuel and energy packages
Managing difficult or sensitive conversations calmly
Identifying and suggesting appropriate upsell opportunities

What we offer

Bonus (OTE £30,000)

Fulltime

Call Centre Sales Manager

Miele GB

Location:
United Kingdom , Abingdon

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 16, 2026

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Looking for more opportunities? Search for other job offers that match your skills and interests.

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