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Social Value Portal Ltd Logo Social Value Portal Ltd · Call Center

Call Centre Sales Advisor

United Kingdom, Brentford 25000.00 GBP / Year · Job Posted May 28, 2026
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Job Description

We're working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London. This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%), meaning you'll be dealing with warm, engaged customers rather than heavy outbound calling.

Job Responsibility

  • Handling predominantly inbound sales calls (circa 95%)
  • Responding to customer enquiries via phone and email
  • Building strong relationships with new and existing customers
  • Understanding customer needs and tailoring solutions accordingly
  • Maximising opportunities through upselling additional services
  • Maintaining accurate records on the CRM system
  • Supporting with reporting and general team performance
  • Escalating any issues or complaints where required

Requirements

  • Experience within a call centre or contact centre environment preferred but not essential
  • Customer service sales experience is a must
  • Strong communication and interpersonal skills
  • A confident, proactive approach to sales
  • Comfortable working to targets in a performance-driven environment
  • Organised, self-motivated and able to manage multiple tasks
  • A team player who thrives in a collaborative setting

What we offer

  • £26,500 basic salary
  • Uncapped commission structure
  • Only 1 weekend per month sometimes less, supporting a strong work life balance
  • Supportive team environment
  • Ongoing training and development
  • Opportunity to grow within a stable and expanding business
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