Call Centre Representative Job at Randstad (Marion, South Australia)

Part-Time Customer Support Executive

Our client is a well-established pharmaceutical organisation who enhance and imp...

Location

United Kingdom , London

Salary:

13.22 - 14.20 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

relevant experience within Customer Service

Job Responsibility

Ensure excellent standards of customer service are in place in a multiskilled Customer Experience Centre (CEC)
Support the operations of our core CEC services which includes but is not limited to: Primary contact channels e.g. telephone and emails
Helpline support services
Ensure appropriate governance, processes and procedures are in place and documented for all Customer Experience Centre services
Representing Customer Experience Centre on cross-Agency groups, sharing information about service performance, developments and feedback
Being alert to campaigns or developments that may impact the team and/or increase demand

What we offer

Weekly pay every Friday
Easy timesheet accessibility with mobile support
Up to 29 days annual leave
Perks at work and discount schemes for all major retailers and over 150 high street stores
Access to free eye-care vouchers and discounts towards glasses for VDU purposes
Access to well-being platforms
FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service
Temp of the Month awards
Dedicated consultant to support your job search and offer expert interview tips

Parttime

Bilingual Customer Service Representative

Do you want to be a part of a diverse workforce? Are you bilingual in English an...

Location

Canada , Waterloo

Salary:

50900.00 - 55000.00 CAD / Year

Randstad

Expiration Date

March 09, 2026

Requirements

Must be Bilingual English and French
Previous Call Centre or Customer Service experience is required
Professional and ambitious personality
Strong computer skills
Proficient in MS Office

Job Responsibility

Handle customer inquiries via inbound calls and emails
Maintain accurate files through data entry
Problem solve and provide solutions to customers
Liaise with other departments and teams
Use empathy and listening skills to handle calls and emails

What we offer

Weekends and evenings off
Competitive salary with performance bonus
Benefits start on day 1 (no waiting period)
3 weeks vacation
Advancement and growth opportunities available

Fulltime

Customer Care Representative

As a Customer Care Representative, you will support our sales team as well as ou...

Location

Australia , North Sydney

Salary:

Not provided

OPSM

Expiration Date

Until further notice

Requirements

Experience in customer service in a retail, hospitality, or call centre setting
Excellent written and verbal communication skills and influencing ability
Ability to prioritise your time to adhere to deadlines
Willingness to learn and be involved in tech training, product launch & range release sessions
Solid Knowledge and understanding of Microsoft Office suite

Job Responsibility

Build and maintain solid relationships with EssilorLuxottica account holders
Respond to incoming orders and queries & follow up on any escalated concerns to ensure that customers have received a resolution
Maintain a solid knowledge of all EssilorLuxottica Brands including product styles, technical aspects, and product target markets
Provide timely and accurate reporting to Sales Representatives and retailers
Assist with processing of orders, reporting on stock and status of orders
Data maintenance relating to the collection of e-mail addresses, change of address requests, phone numbers and key contacts
Meet set KPI targets individually and contribute to contact centre team targets

What we offer

Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman & Pank and EyeQ
Up to 50% off Oakley eyewear and apparel throughout the year
Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage
Abundance of local cafes, a major shopping centre and close to public transport facilities
Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities
Wide range of career opportunities across the EssilorLuxottica network
Complimentary full-time concierge services offering an exclusive hotel-style experience
Options for a hybrid working environment

Call Centre Manager

Our collaborative, energetic, and friendly managers contribute to the success of...

Location

Canada , Montréal

Salary:

Not provided

Uap Inc.

Expiration Date

Until further notice

Requirements

At least 5–7 years of experience in the business-to-business (B2B) industry or in-store operations, including 3 years in a personnel management position where you were responsible for financial performance
College diploma or other degree in business administration, or equivalent work experience
Knowledge of the automotive OR heavy vehicle aftermarket industry (asset)
Strong communication, organizational, and problem-solving skills
Proficiency in Microsoft Office Suite
Previous Service Centre experience an asset

Job Responsibility

Provide excellent customer service and support sales growth by working with the store’s team, the sales representative, and the regional management team
Promote a culture of respect, accountability, collaboration, and teamwork
Help recruit and train your team members, keep them motivated, and ensure their health and well-being
Manage, coach and guide a team of call center agents
Work with store managers, District Managers and salesmen to increase customer usage of the Call Centre
Use reports and KPI’s to improve the customer experience
Meet district level sales numbers

Fulltime

Customer Service Representative

Do you enjoy being busy? Do you have experience working in a high volume call ce...

Location

Canada , Concord

Salary:

19.00 - 22.00 CAD / Hour

Randstad

Expiration Date

March 20, 2026

Requirements

Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages
Previous experience working in a high volume call centre for a minimum of 6 months
Experience using AS400 is a strong asset
A personable team player with the ability to learn quickly
Proven ability to handle high volume calls with ease and a sense of calmness
Helpful by nature with the ability to problem solve
Flexible and able to start immediately

Job Responsibility

Gain call centre experience working for a leader in the Logistics industry
Ongoing contract with strong possibility for permanent employment
Growth opportunities
Regular business hours Monday to Friday 8:30 am to 4:30 pm
Positive company culture
Hands on management team
Competitive pay $21.00 to $23.00 hourly
Great opportunity for a junior candidate looking to gain experience
Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages
Previous experience working in a high volume call centre for a minimum of 6 months

What we offer

Gain call centre experience working for a leader in the Logistics industry
Ongoing contract with strong possibility for permanent employment
Growth opportunities
Regular business hours Monday to Friday 8:30 am to 4:30 pm
Positive company culture
Hands on management team
Competitive pay $21.00 to $23.00 hourly
Great opportunity for a junior candidate looking to gain experience

Fulltime

New

Call Centre Manager & Head of Operations

We are expecting unprecedented growth in 2026, which means we are looking for ex...

Location

United Kingdom , Seaham

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong leadership experience within a contact centre
Proven operational delivery in sales or service environments
Excellent communication and stakeholder-management skills
Commercial awareness and a data-driven approach
Resilience, adaptability, and the ability to thrive through change
Significant experience leading large sales operations
Strong background in contact centre management
High resilience, adaptability, and senior leadership capability
Exceptional communication and analytical skills
Proven track record of delivering strong commercial outcomes

Job Responsibility

Lead day-to-day operational delivery and team performance
Inspire and motivate managers and advisors
Oversee client campaigns, ensuring exceptional outputs
Use data to drive results and address performance challenges
Manage resources effectively to support growth
Lead and develop the Sales Operations function across clients
Drive revenue, margin, and commercial results
Represent the company in key client interactions
Implement operational strategies and performance improvement plans
Oversee resource optimisation, forecasting, and planning

What we offer

Be part of a fast-growing site with exciting expansion plans
Work in a supportive leadership environment that values innovation
Influence operations at scale and shape the future of our Seaham centre
Career development pathways across senior leadership

Fulltime

New

Client Service Representative

Deliver exceptional and professional customer service across all touchpoints, in...

Location

Jamaica , Kingston

Salary:

Not provided

Kingston Wharves Limited

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration or equivalent
Minimum of one (1) year experience in the Customer Service or Call Centre Operations
Strong knowledge of customer service principles, practices, and call center operations
Excellent verbal and written communication skills with the ability to handle high volumes of customer interactions professionally
Proficiency in using Customer Relationship Management (CRM) systems and other digital platforms for data entry and case management
Strong problem-solving and critical thinking skills to effectively resolve customer issues
Ability to multitask, prioritize, and manage time in a fast-paced, performance-driven environment
High attention to detail and accuracy in processing transactions and documenting customer interactions
Customer-focused mindset with resilience and adaptability in handling challenging situations
Proficient in Microsoft Office

Job Responsibility

Deliver exceptional customer service across in-person, phone, and digital channels by addressing inquiries, resolving issues, and promoting KWL’s services
Communicate professionally using strong verbal, written, and interpersonal skills while maintaining a customer-focused approach
Accurately process financial transactions, validate documents, and input data in alignment with company standards and procedures
Maintain up-to-date knowledge of products and services to provide accurate information and confidently handle customer queries
Log all customer interactions in the Customer Relationship Management (CRM) system and prepare relevant administrative reports
Meet or exceed performance targets, including service levels, accuracy, and customer satisfaction metrics
Adhere to data protection policies, maintain confidentiality, and escalate complex issues as needed while ensuring a seamless customer experience

Fulltime

Kitchen Sales & Design Representative

As Kitchen Sales & Design Representative, your focus is to deliver an exceptiona...

Location

Australia , Perth

Salary:

28.59 AUD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Previous experience in a customer service role, ideally within an inbound call centre or remote support environment
Excellent interpersonal skills, with the ability to build trust and connect with customers in a virtual setting
Confident computer skills, including the ability to navigate systems efficiently, input information accurately, and comfortably use 3D kitchen planning software to support the customer journey
Strong problem-solving abilities, using a calm and solutions-focused approach to resolve customer enquiries
The ability to work independently, showing initiative, motivation, and a proactive attitude
A creative mindset and genuine passion for design, using your knowledge to inspire customers and recommend the right solutions

Job Responsibility

Supporting the remote selling of our kitchen range by generating leads, offering expert planning guidance, and facilitating purchases through virtual channels
Creating a seamless and positive customer experience through clear communication, empathetic service, and effective problem-solving
Understanding each customer’s needs and recommending complete home furnishing solutions—including add-on products through cross-selling and upselling
Keeping up to date with the latest IKEA kitchen range, product updates, and new features in our digital planning tools to confidently present inspiring and accurate designs

What we offer

Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Parttime

Call Centre Representative

Randstad

Location:
Australia , Marion, South Australia

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 09, 2026

Expiration:
March 20, 2026

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Call Centre Representative

Randstad

Location:Australia , Marion, South Australia

Category:Call Center

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 09, 2026

Expiration:March 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Part-Time Customer Support Executive

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Location:
Australia , Marion, South Australia

Category:
Call Center

Contract Type:
Not provided

Job Posted:
March 09, 2026

Expiration:
March 20, 2026