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Randstad are currently seeking customer service professionals for multiple full-time positions with a well known National and vibrant client. These positions are located within the Adelaide CBD. The core of this role is providing an excellent customer service experience for all customer interactions. This position is a fantastic opportunity to further your customer service experience in a corporate setting and join a Nationally recognised company.
Job Responsibility:
Being one of the first points of contact for enquiries
Triage and redirect calls to appropriate queues
Administrative duties including filing, scanning
Managing enquiries from customers (via phone or email, including both inbound and outbound calls)
Data entry into internal databases and systems
Requirements:
Passionate about helping people
Strong background in customer service (call centres, retail, reception, admin, hospitality etc)
High level of attention to detail
Exceptional time management skills
Ability to learn and adapt to new systems and processes
Want to learn and expand customer service skills and expertise to kickstart a new career or grow current one