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Randstad Logo Randstad · Call Center

Call Centre Representative

Australia, Sydney 35.00 - 37.00 AUD / Hour · Job Posted July 08, 2026
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Job Description

Join a globally renowned construction tool company located in Pemulwuy, known for supplying premium construction tools across the world. Known for its supportive culture and collaborative team, this business is seeking a proactive Call Centre Rep to make a real impact. As the Call Centre Representative, you will be reporting to an inspiring Customer Service Manager and working with a close-knit team, where you’ll provide exceptional service to customers. Hours: Monday to Friday, 9am - 5pm.

Job Responsibility

  • Resolve product issues by proactively contacting customers
  • Coordinate free, in-store exchanges for faulty products
  • Deliver exceptional service on all customer product inquiries
  • Manage customer data and coordinate appointment bookings
  • Execute accurate data entry and general admin tasks

Requirements

  • Previous experience in a Call Centre, Contact Centre or Customer Service role
  • A 'can-do' attitude and willingness to learn
  • Intermediate MS Office skills

What we offer

  • Start ASAP
  • Temporary role with possibility of extension
  • Free on-site parking in Pemulway
  • Supportive leadership and career growth opportunities
  • Really close-knit team who love to work together
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