CrawlJobs Logo

Call Centre Representative

https://www.randstad.com Logo

Randstad

Location Icon

Location:
Australia , Marion

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Randstad are currently taking expressions of interested for customer service representatives for a company who are focused on delivering exceptional outcomes that exceed their customers expectations! Your new role We have upcoming full-time opportunities within banking and finance, offering flexible and hybrid work models once fully trained and past probation. You will be using your top notch customer service skills when speaking to customers over the phone, to assist them with various enquiries. Every interaction will be a world class customer experience because of you!

Job Responsibility:

  • Answering customer queries via phone and email, always focusing on the customer's needs
  • Ensuring that customer requests are actioned efficiently and effectively
  • Administration and data entry

Requirements:

  • Customer service experience from any industry - retail, hospitality, fitness, aviation, finance, insurance, call centre
  • Natural ability and desire to help others as well as building trusting relationships
  • Strong written and verbal communication skills
  • Thrive in busy environments
  • Empathetic, compassionate & professional
What we offer:
  • Close to home in the southern suburbs of Adelaide
  • Close to public transport and onsite parking available
  • In depth thorough training will be provided with ongoing coaching & support to develop your skill set
  • A vibrant, energetic workforce with lots of fun initiatives
  • More opportunity - long term career with a drive for continuous learning and positive growth
  • Hybrid work model 2 days from home once trained

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 31, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Randstad - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Call Centre Representative

Part-Time Customer Support Executive

Our client is a well-established pharmaceutical organisation who enhance and imp...
Location
Location
United Kingdom , London
Salary
Salary:
13.22 - 14.20 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • relevant experience within Customer Service
Job Responsibility
Job Responsibility
  • Ensure excellent standards of customer service are in place in a multiskilled Customer Experience Centre (CEC)
  • Support the operations of our core CEC services which includes but is not limited to: Primary contact channels e.g. telephone and emails
  • Helpline support services
  • Ensure appropriate governance, processes and procedures are in place and documented for all Customer Experience Centre services
  • Representing Customer Experience Centre on cross-Agency groups, sharing information about service performance, developments and feedback
  • Being alert to campaigns or developments that may impact the team and/or increase demand
What we offer
What we offer
  • Weekly pay every Friday
  • Easy timesheet accessibility with mobile support
  • Up to 29 days annual leave
  • Perks at work and discount schemes for all major retailers and over 150 high street stores
  • Access to free eye-care vouchers and discounts towards glasses for VDU purposes
  • Access to well-being platforms
  • FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service
  • Temp of the Month awards
  • Dedicated consultant to support your job search and offer expert interview tips
  • Parttime
Read More
Arrow Right

LLQP Admin/ Sales Representative

We are seeking a motivated Sales Representative to join a growing, high-performi...
Location
Location
Canada , Edmonton
Salary
Salary:
Not provided
aplin.com Logo
Aplin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous sales experience in a call-centre or high-volume environment (e.g., financial services, telecom, insurance, banking, or mortgage retention)
  • Strong customer service skills with the ability to build rapport over the phone
  • Comfortable working in a fast-paced, metrics-driven environment
  • Self-motivated and accountable in a remote work setting
  • Results-oriented, with a strong drive to achieve and exceed targets
  • Adaptable, coachable, and open to continuous improvement and change
  • Interest in building a long-term sales career
Job Responsibility
Job Responsibility
  • Handle a mix of inbound and outbound sales calls in a call-centre-style environment
  • Follow up on warm leads generated through marketing and inbound demand
  • Manage your sales funnel, pipeline activity, and follow-up tasks consistently
  • Deliver an exceptional customer experience while identifying and closing sales opportunities
  • Meet and exceed individual performance targets and KPIs
  • Accurately track daily activity, performance, and outcomes within the CRM
  • Participate in ongoing coaching, shadowing, and on-the-job training
  • Adapt to evolving products, processes, and performance expectations
  • Occasionally support community or business-related events as needed
  • Fulltime
Read More
Arrow Right

Call Centre Manager

Our collaborative, energetic, and friendly managers contribute to the success of...
Location
Location
Canada , Montréal
Salary
Salary:
Not provided
uapinc.com Logo
Uap Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5–7 years of experience in the business-to-business (B2B) industry or in-store operations, including 3 years in a personnel management position where you were responsible for financial performance
  • College diploma or other degree in business administration, or equivalent work experience
  • Knowledge of the automotive OR heavy vehicle aftermarket industry (asset)
  • Strong communication, organizational, and problem-solving skills
  • Proficiency in Microsoft Office Suite
  • Previous Service Centre experience an asset
Job Responsibility
Job Responsibility
  • Provide excellent customer service and support sales growth by working with the store’s team, the sales representative, and the regional management team
  • Promote a culture of respect, accountability, collaboration, and teamwork
  • Help recruit and train your team members, keep them motivated, and ensure their health and well-being
  • Manage, coach and guide a team of call center agents
  • Work with store managers, District Managers and salesmen to increase customer usage of the Call Centre
  • Use reports and KPI’s to improve the customer experience
  • Meet district level sales numbers
  • Fulltime
Read More
Arrow Right

Inbound Call Centre Sales Representative

As an Inbound Technical Sales Specialist at NTT DATA, you will be the first poin...
Location
Location
Canada , Toronto
Salary
Salary:
16.20 - 16.50 CAD / Hour
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Sales experience is a must, preferred outside sales experience (field sales an asset)
  • Excels in a target-driven environment
  • Relentless in chasing sales success and motivated to perform in a competitive environment
  • Demonstrated success in a competitive sales environment
  • Experience in Customer Care, Retention is an asset
  • Strong ability to build rapport with customers
  • Ability to use sales scripting and dynamically adjusting to prospect needs
  • Familiarity with servicing customers in the United States an asset
  • Experience in telco or fiber internet sales an asset
  • The ability to navigate multiple computer systems
Job Responsibility
Job Responsibility
  • Handling Inbound client interactions to identify and solicit potential and existing clients to promote sales
  • Recommending the appropriate product or services by assessing clients' needs and resources while leveraging applicable promotions
  • Conducting Outbound calls to follow-up on client sale and inquiries as well as consulting with clients after sale to provide support and resolve issues
  • Provide technical solutions to clients where products or services must be tailored to suit their needs
  • Acquire and maintain technical knowledge of GFiber Internet solutions, IPTV and Home phone services provided through specialized training
  • Manage call flows, provide first call resolution, and satisfy client expectations
  • Leverage program tools and processes to illustrate benefits of the service and product offerings
  • Estimate cost of activation and maintenance to the equipment or service
  • Verify and update critical customer information by accessing client's database and customer resource management software
  • Review and compile competitors' activities and develop awareness of trends and potential markets
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

We’re looking for Customer Service superstars ready to hit the ground running in...
Location
Location
Australia , Sydney
Salary
Salary:
37.00 - 38.00 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
May 20, 2026
Flip Icon
Requirements
Requirements
  • Previous experience within a Customer Service environment, preferred Automotive or Call Centre but not essential
  • A genuine, humble approach to delivering an exceptional customer experience
  • Great communication skills verbal and written
Job Responsibility
Job Responsibility
  • Building relationships, running thorough investigations into customer issues and helping customers feel heard, understood, and supported
What we offer
What we offer
  • 37ph+Super
  • Work from home (hybrid), post onboarding
  • Monday - Friday 8:30am-5pm
  • Join a culture committed to teamwork and collaboration
  • Parking available
  • Work/Life
  • Supportive Team Culture
  • Fulltime
!
Read More
Arrow Right

Customer Service Representative

As a Customer Service Representative within our Outbound team, you will help our...
Location
Location
United Kingdom , Liverpool
Salary
Salary:
23600.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience working within a telephone-based customer service/contact centre environment
  • Professional approach
  • Outstanding communication and customer service skills
  • Strong written, oral and interpersonal skills
  • Excellent time management and organisational skills
  • A flexible and adaptable attitude to resolving issues
  • An ability to handle objections and proactively market Carpenters legal services
  • An ability to work using own initiative within boundaries
  • An ability to work in a fast-paced environment
  • An ability to work effectively with people across a wide range of levels and responsibilities
Job Responsibility
Job Responsibility
  • Make outbound and take inbound calls from customers assisting them in utilising their legal expenses insurance or providing options if they did not purchase this product
  • Collate data accurately and effectively
  • Convert referrals into personal injury/ ULR claims by ensuring clients are aware of the services available to them
  • Provide an excellent customer experience by way of a friendly telephone manner and active listening
  • Provide clear communication to customers and/or their representatives
  • Meet own targets and SLAs
  • Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim
  • Resolve any issues avoiding expressions of dissatisfaction escalating into complaints
  • Contribute towards continuous improvement with generation of ideas
  • Question and challenge peers/managers where processes and procedures do not meet expectations and any activity that does not place customers interests at the heart of how we do business
What we offer
What we offer
  • 22 days plus bank holidays or day in lieu
  • Hybrid working model
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
  • Medicash cash plan – claim back dental / physio / optical appointments
  • My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Funded driving theory test
  • Fulltime
Read More
Arrow Right

Client Service Representative

Deliver exceptional and professional customer service across all touchpoints, in...
Location
Location
Jamaica , Kingston
Salary
Salary:
Not provided
Kingston Wharves Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Business Administration or equivalent
  • Minimum of one (1) year experience in the Customer Service or Call Centre Operations
  • Strong knowledge of customer service principles, practices, and call center operations
  • Excellent verbal and written communication skills with the ability to handle high volumes of customer interactions professionally
  • Proficiency in using Customer Relationship Management (CRM) systems and other digital platforms for data entry and case management
  • Strong problem-solving and critical thinking skills to effectively resolve customer issues
  • Ability to multitask, prioritize, and manage time in a fast-paced, performance-driven environment
  • High attention to detail and accuracy in processing transactions and documenting customer interactions
  • Customer-focused mindset with resilience and adaptability in handling challenging situations
  • Proficient in Microsoft Office
Job Responsibility
Job Responsibility
  • Deliver exceptional customer service across in-person, phone, and digital channels by addressing inquiries, resolving issues, and promoting KWL’s services
  • Communicate professionally using strong verbal, written, and interpersonal skills while maintaining a customer-focused approach
  • Accurately process financial transactions, validate documents, and input data in alignment with company standards and procedures
  • Maintain up-to-date knowledge of products and services to provide accurate information and confidently handle customer queries
  • Log all customer interactions in the Customer Relationship Management (CRM) system and prepare relevant administrative reports
  • Meet or exceed performance targets, including service levels, accuracy, and customer satisfaction metrics
  • Adhere to data protection policies, maintain confidentiality, and escalate complex issues as needed while ensuring a seamless customer experience
  • Fulltime
Read More
Arrow Right

Kitchen Sales & Design Representative

As Kitchen Sales & Design Representative, your focus is to deliver an exceptiona...
Location
Location
Australia , Perth
Salary
Salary:
28.59 AUD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a customer service role, ideally within an inbound call centre or remote support environment
  • Excellent interpersonal skills, with the ability to build trust and connect with customers in a virtual setting
  • Confident computer skills, including the ability to navigate systems efficiently, input information accurately, and comfortably use 3D kitchen planning software to support the customer journey
  • Strong problem-solving abilities, using a calm and solutions-focused approach to resolve customer enquiries
  • The ability to work independently, showing initiative, motivation, and a proactive attitude
  • A creative mindset and genuine passion for design, using your knowledge to inspire customers and recommend the right solutions
Job Responsibility
Job Responsibility
  • Supporting the remote selling of our kitchen range by generating leads, offering expert planning guidance, and facilitating purchases through virtual channels
  • Creating a seamless and positive customer experience through clear communication, empathetic service, and effective problem-solving
  • Understanding each customer’s needs and recommending complete home furnishing solutions—including add-on products through cross-selling and upselling
  • Keeping up to date with the latest IKEA kitchen range, product updates, and new features in our digital planning tools to confidently present inspiring and accurate designs
What we offer
What we offer
  • Above award rates and penalty rates (including Sunday and Public Holidays)
  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • Parttime
Read More
Arrow Right