Call centre representative Job at Randstad (Adelaide)

Part-Time Customer Support Executive

Our client is a well-established pharmaceutical organisation who enhance and imp...

Location

United Kingdom , London

Salary:

13.22 - 14.20 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

relevant experience within Customer Service

Job Responsibility

Ensure excellent standards of customer service are in place in a multiskilled Customer Experience Centre (CEC)
Support the operations of our core CEC services which includes but is not limited to: Primary contact channels e.g. telephone and emails
Helpline support services
Ensure appropriate governance, processes and procedures are in place and documented for all Customer Experience Centre services
Representing Customer Experience Centre on cross-Agency groups, sharing information about service performance, developments and feedback
Being alert to campaigns or developments that may impact the team and/or increase demand

What we offer

Weekly pay every Friday
Easy timesheet accessibility with mobile support
Up to 29 days annual leave
Perks at work and discount schemes for all major retailers and over 150 high street stores
Access to free eye-care vouchers and discounts towards glasses for VDU purposes
Access to well-being platforms
FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service
Temp of the Month awards
Dedicated consultant to support your job search and offer expert interview tips

Parttime

New

Customer Support Representative

About the company: Our client is a leading General Insurance provider in Malaysi...

Location

Malaysia , Kuala Lumpur

Salary:

3000.00 - 3800.00 MYR / Month

Randstad

Expiration Date

April 30, 2026

Requirements

Min SPM qualified, Diploma or Degree and any fields
Fluent in English and Bahasa Malaysia for both written and spoken to support local market
Experience in Customer Service or Call Centre for 1-2 years, preferably within General Industry or Insurance
Customer-centric attitude: polite, patient, problem-solver
Ability to handle complaints smoothly and maintain professionalism in stressful calls
Team player with good interpersonal skills

Job Responsibility

Provide timely and professional responses to inbound customer calls and emails
Deliver first-contact resolution whenever possible
escalate complex issues to relevant departments appropriately and on timely basis
Follow up cases closely and ensuring meets SLA
Document all customer interactions accurately in the CRM system according to SOPs
Ensure strict adherence to company policies, customer service charter and industry regulatory standards
Provide positive feedback on improvements, and foster teamwork within the Call Centre environment

What we offer

Medical Insurance
Leave Entitlement

Call Centre Manager

Our collaborative, energetic, and friendly managers contribute to the success of...

Location

Canada , Montréal

Salary:

Not provided

Uap Inc.

Expiration Date

Until further notice

Requirements

At least 5–7 years of experience in the business-to-business (B2B) industry or in-store operations, including 3 years in a personnel management position where you were responsible for financial performance
College diploma or other degree in business administration, or equivalent work experience
Knowledge of the automotive OR heavy vehicle aftermarket industry (asset)
Strong communication, organizational, and problem-solving skills
Proficiency in Microsoft Office Suite
Previous Service Centre experience an asset

Job Responsibility

Provide excellent customer service and support sales growth by working with the store’s team, the sales representative, and the regional management team
Promote a culture of respect, accountability, collaboration, and teamwork
Help recruit and train your team members, keep them motivated, and ensure their health and well-being
Manage, coach and guide a team of call center agents
Work with store managers, District Managers and salesmen to increase customer usage of the Call Centre
Use reports and KPI’s to improve the customer experience
Meet district level sales numbers

Fulltime

New

Customer Service Representative

As a Customer Service Representative within our Outbound team, you will help our...

Location

United Kingdom , Liverpool

Salary:

23600.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working within a telephone-based customer service/contact centre environment
Professional approach
Outstanding communication and customer service skills
Strong written, oral and interpersonal skills
Excellent time management and organisational skills
A flexible and adaptable attitude to resolving issues
An ability to handle objections and proactively market Carpenters legal services
An ability to work using own initiative within boundaries
An ability to work in a fast-paced environment
An ability to work effectively with people across a wide range of levels and responsibilities

Job Responsibility

Make outbound and take inbound calls from customers assisting them in utilising their legal expenses insurance or providing options if they did not purchase this product
Collate data accurately and effectively
Convert referrals into personal injury/ ULR claims by ensuring clients are aware of the services available to them
Provide an excellent customer experience by way of a friendly telephone manner and active listening
Provide clear communication to customers and/or their representatives
Meet own targets and SLAs
Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim
Resolve any issues avoiding expressions of dissatisfaction escalating into complaints
Contribute towards continuous improvement with generation of ideas
Question and challenge peers/managers where processes and procedures do not meet expectations and any activity that does not place customers interests at the heart of how we do business

What we offer

22 days plus bank holidays or day in lieu
Hybrid working model
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test

Fulltime

Client Service Representative

Deliver exceptional and professional customer service across all touchpoints, in...

Location

Jamaica , Kingston

Salary:

Not provided

Kingston Wharves Limited

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration or equivalent
Minimum of one (1) year experience in the Customer Service or Call Centre Operations
Strong knowledge of customer service principles, practices, and call center operations
Excellent verbal and written communication skills with the ability to handle high volumes of customer interactions professionally
Proficiency in using Customer Relationship Management (CRM) systems and other digital platforms for data entry and case management
Strong problem-solving and critical thinking skills to effectively resolve customer issues
Ability to multitask, prioritize, and manage time in a fast-paced, performance-driven environment
High attention to detail and accuracy in processing transactions and documenting customer interactions
Customer-focused mindset with resilience and adaptability in handling challenging situations
Proficient in Microsoft Office

Job Responsibility

Deliver exceptional customer service across in-person, phone, and digital channels by addressing inquiries, resolving issues, and promoting KWL’s services
Communicate professionally using strong verbal, written, and interpersonal skills while maintaining a customer-focused approach
Accurately process financial transactions, validate documents, and input data in alignment with company standards and procedures
Maintain up-to-date knowledge of products and services to provide accurate information and confidently handle customer queries
Log all customer interactions in the Customer Relationship Management (CRM) system and prepare relevant administrative reports
Meet or exceed performance targets, including service levels, accuracy, and customer satisfaction metrics
Adhere to data protection policies, maintain confidentiality, and escalate complex issues as needed while ensuring a seamless customer experience

Fulltime

Kitchen Sales & Design Representative

As Kitchen Sales & Design Representative, your focus is to deliver an exceptiona...

Location

Australia , Perth

Salary:

28.59 AUD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Previous experience in a customer service role, ideally within an inbound call centre or remote support environment
Excellent interpersonal skills, with the ability to build trust and connect with customers in a virtual setting
Confident computer skills, including the ability to navigate systems efficiently, input information accurately, and comfortably use 3D kitchen planning software to support the customer journey
Strong problem-solving abilities, using a calm and solutions-focused approach to resolve customer enquiries
The ability to work independently, showing initiative, motivation, and a proactive attitude
A creative mindset and genuine passion for design, using your knowledge to inspire customers and recommend the right solutions

Job Responsibility

Supporting the remote selling of our kitchen range by generating leads, offering expert planning guidance, and facilitating purchases through virtual channels
Creating a seamless and positive customer experience through clear communication, empathetic service, and effective problem-solving
Understanding each customer’s needs and recommending complete home furnishing solutions—including add-on products through cross-selling and upselling
Keeping up to date with the latest IKEA kitchen range, product updates, and new features in our digital planning tools to confidently present inspiring and accurate designs

What we offer

Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Parttime

Kitchen Sales & Design Representative

As Kitchen Sales & Design Representative, your focus is to deliver an exceptiona...

Location

Australia , Tempe

Salary:

28.59 AUD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Previous experience in a customer service role, ideally within an inbound call centre or remote support environment
Excellent interpersonal skills, with the ability to build trust and connect with customers in a virtual setting
Confident computer skills, including the ability to navigate systems efficiently, input information accurately, and comfortably use 3D kitchen planning software to support the customer journey
Strong problem-solving abilities, using a calm and solutions-focused approach to resolve customer enquiries
The ability to work independently, showing initiative, motivation, and a proactive attitude
A creative mindset and genuine passion for design, using your knowledge to inspire customers and recommend the right solutions

Job Responsibility

Supporting the remote selling of our kitchen range by generating leads, offering expert planning guidance, and facilitating purchases through virtual channels
Creating a seamless and positive customer experience through clear communication, empathetic service, and effective problem-solving
Understanding each customer’s needs and recommending complete home furnishing solutions—including add-on products through cross-selling and upselling
Keeping up to date with the latest IKEA kitchen range, product updates, and new features in our digital planning tools to confidently present inspiring and accurate designs

What we offer

5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)

Parttime

New

Customer Service Representative

Are you a natural communicator who loves helping people? Join our clients dynami...

Location

New Zealand , Wellington

Salary:

60000.00 NZD / Year

Randstad

Expiration Date

April 02, 2026

Requirements

Communication Skills: clear, professional phone manner and can write a sharp email
Resilience: stay calm under pressure
Tech Savvy: previous experience with CRM software & use of different systems
Experience: previous experience in a call centre is preferred, but a great attitude is mandatory

Job Responsibility

Inbound Support: Answer incoming calls and emails, providing accurate information and resolving issues efficiently
Outbound Outreach: Conduct proactive calls to follow up on inquiries, provide account updates, and ensure customer satisfaction
Data Management: Accurately update customer records in their CRM after every interaction
Problem Solving: Think on your feet to find solutions that leave the customers smiling
Collaboration: Work closely with the wider team to improve our service processes

What we offer

Great Culture: A supportive, inclusive team environment with regular social events
Growth: We believe in promoting from within and offer genuine career progression

!

Call centre representative

Randstad

Location:
Australia , Adelaide

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2026

Expiration:
April 05, 2026

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Job Description:

Job Responsibility:

Requirements:

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Job Posted:March 26, 2026

Expiration:April 05, 2026

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Job Posted:
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Expiration:
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