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Call Centre Operator

https://www.randstad.com Logo

Randstad

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Location:
Australia , Melbourne

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

37.00 - 37.13 AUD / Hour
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Job Description:

Call Centre Operator | $37.13 p/h + Super | CBD Office Are you ready to hit the ground running? We are seeking a motivated, professional, and reliable Call Centre Operator for an immediate start. This is a high-paying, short-term contract perfect for someone looking to boost their earnings while working in a vibrant CBD environment. The Role This is a fast-paced call centre position where you will be the first point of contact for customer inquiries. You’ll be joining a high-performing team that prides itself on efficiency and top-tier service. Pay Rate: $37.13 per hour + Superannuation. Contract Duration: Immediate start until 29th May. (Some potential to extend) Location: 100% Office-based no flexibility (CBD location – close to public transport). Hours: Rotating roster between 7:00 AM – 7:00 PM, (7.6 hour days Monday to Friday.)

Job Responsibility:

  • Handling high-volume inbound calls with a professional and helpful demeanor
  • Resolving customer queries efficiently and accurately
  • Updating database records and performing light administrative duties
  • Meeting internal KPIs for call quality and handling times

Requirements:

  • Must be able to start immediately and commit to the full duration of the contract (until May 29th)
  • Previous experience in a call centre or financial services environment is highly regarded
  • Exceptional verbal and written communication skills
  • Ability to navigate multiple screens and software systems simultaneously
  • You are punctual and thrive in a structured roster environment
  • Must have full Australian working rights
  • Must have previous call centre experience
What we offer:
  • Potential to extend
  • Work in the heart of the CBD with easy access to shops, cafes, and trains
  • Gain valuable experience in a reputable firm

Additional Information:

Job Posted:
May 15, 2026

Expiration:
May 27, 2026

Work Type:
On-site work
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