Call Centre Customer Service Coordinator Job at Global Technology Solutions Ltd. (Henley-on-Thames)

Pts Customer Service Advisor

As a Customer Service Advisor, you’ll be committed to delivering an outstanding ...

Location

United Kingdom , Crick

Salary:

12.71 - 13.93 GBP / Hour

City Plumbing

Expiration Date

Until further notice

Requirements

Ideally some experience working in a call centre or customer service environment - specifically taking inbound calls and dealing with inbound and outbound emails
Proficient in basic IT in order to learn our computer systems and processes
Able to deal with customers, external suppliers and carriers in a professional and friendly way
Have a positive, can do attitude, and enjoy working as part of a team
Be able to have difficult conversations and demonstrate excellent complaint handling skills

Job Responsibility

Dealing with all aspects of customer contact into the business, in a quick and timely manner
Sourcing parts, processing orders, chasing orders and dealing with queries
Maintain excellent relationships with customers
Provide a first class after sales service to support our website and contract customers
Coordinating deliveries, organising collections with carriers and reacting to failed deliveries
Issuing refunds, and general admin duties
Provide feedback from customers to the line Manager on competitor activity
Any projects on an ad hoc basis as requested by the Customer Service Supervisor

What we offer

Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion so everyone can be their true self

Fulltime

Temporary Customer Service Executive

We're supporting a well-known Housing Association in recruiting x3 Customer Serv...

Location

United Kingdom , Castleford

Salary:

14.07 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a customer service, call centre, or customer-facing role
Excellent communication and interpersonal skills
Strong attention to detail when recording information
Confident using IT systems - Outlook, Excel, CRM platforms

Job Responsibility

Making professional outbound calls to tenants and customers
Updating and cleansing internal databases with notes, contact details, and relevant changes
Coordinating clear and accurate responses to customer queries, referring to other departments when appropriate
Taking follow-up actions to ensure full resolution and excellent customer communication
Supporting with inbox management and general administrative tasks

What we offer

Weekly pay - every Friday
Minimum 28 days annual leave
A dedicated consultant supporting your journey
Early access to permanent opportunities
Free eyecare vouchers
Temp of the Month recognition
Mobile-friendly timesheets
Retail discounts & perks
Access to well-being platforms
Free LinkedIn Learning courses (Microsoft Office, languages & more)

Fulltime

Customer Coordinator

We’re looking for a Customer Coordinator to join our Advo Health team on a perma...

Location

United Kingdom , Exeter

Salary:

24851.23 GBP / Year

Advo Health

Expiration Date

Until further notice

Requirements

Strong customer service skills

Job Responsibility

Oversee the day-to-day running of the Assessment Centre reception area
Conduct courtesy calls with claimants in advance of their appointments
Assist customers with form completion including expense claims
Use in-house computer systems to update records accurately and reschedule appointments when needed
Advise healthcare professionals and management teams of additional claimant needs
Prepare and maintain assessment rooms and equipment to ensure readiness for assessments
Maintain a clean and professional workspace that creates a welcoming environment
Escalate any accidents, incidents or inappropriate behaviour immediately
Provide cover at other sites when required and support general administrative duties
Build strong relationships with claimants, healthcare professionals, and the wider team

What we offer

Flexible working opportunities

Fulltime

Call Centre Team Leader

This role focuses on achieving KPIs and SLAs for inbound and outbound calls, pri...

Location

United Kingdom , Elland

Salary:

27718.00 GBP / Year

Sureserve

Expiration Date

Until further notice

Requirements

Minimum of 3-5 years of experience in dispatching, logistics, or a similar role, with at least 1-2 years in a supervisory or leadership position.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proficiency in using dispatch software, GPS systems, and other relevant technology.
Strong organizational and multitasking skills.
Ability to remain calm and make decisions under pressure.
Analytical skills to assess performance metrics and implement improvements.
Knowledge of transportation regulations and safety standards.

Job Responsibility

Lead and mentor the Call Centre Team, handling scheduling, task allocation, and performance monitoring to maintain productivity and morale.
Oversee call center activities, ensuring efficiency and adherence to company policies and client requirements.
Facilitate seamless coordination by maintaining clear communication with dispatchers, engineers, clients, and departments.
Track KPIs, identify improvement areas, and implement strategies to boost efficiency.
Resolve operational challenges by coordinating resources and personnel effectively.
Maintain accurate records for quality assurance, reporting, and compliance.
Provide ongoing training to enhance team skills and performance.
Handle escalations professionally to ensure high customer satisfaction.
Ensure activities align with company policies, safety standards, and legal requirements.

What we offer

Competitive salary
Contributory Pension scheme
Life assurance
29 days annual leave inclusive of bank holidays
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave
Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme

Customer Service Ticketing

Be the face of unforgettable events delivering seamless ticketing experiences th...

Location

New Zealand , Napier

Salary:

24.44 - 28.75 NZD / Hour

Napier City Council

Expiration Date

Until further notice

Requirements

Experience in customer service, retail, hospitality, or a call centre environment
Confident using systems such as Microsoft Outlook and Word, with strong attention to accuracy
Naturally customer-focused, with excellent communication and interpersonal skills
Comfortable managing competing priorities while maintaining a calm, solutions-focused approach
Strong sense of ownership, reliability, and pride in delivering quality service outcomes
A collaborative team player who contributes positively in a busy, public-facing environment

Job Responsibility

Deliver exceptional customer service across ticketing, front-of-house, and event interactions
Coordinate ticket sales and manage ticketing systems and processes across Council venues and events
Maintain accurate records, financial transactions, and cash handling procedures with a strong attention to detail
Support the smooth delivery of Hawke’s Bay events and performances in a fast-paced environment
Work collaboratively with internal teams, event organisers, and external ticketing providers
Ensure compliance with Council policies, procedures, and relevant legislative requirements

What we offer

5 weeks' annual leave after 2 years service
Discounted health insurance work scheme + Eye test subsidy
Retailer discounts + study assistance
Employee Assistance Program (OCP)
Quarterly values awards + Birthday vouchers + Social club
Free flu vaccinations (annual)
Ka Awatea Cultural Wānanga + NCC Kapa Haka
Te Reo Māori language classes

Parttime

Customer Service Agent in Fleet Operations

The Fleet Operations Coordinator plays a vital role in supporting emergency serv...

Location

Ireland , Tullamore

Salary:

14.15 - 17.26 EUR / Hour

ACETECH TRUCK REPAIR INC.

Expiration Date

Until further notice

Requirements

Ability to work rotating shifts including nights, evenings, and weekends on a regular basis
Reliable daily commute to our Tullamore office (onsite role — no remote working)
Excellent verbal and written communication skills for clear reporting and correspondence
Strong organisational skills with a systematic approach to work and ability to manage competing priorities
Strong numerical skills for managing data accurately and efficiently
IT literacy including proficiency in Microsoft Office and ability to learn ticketing and call centre systems
Professional, customer-focused attitude with excellent interpersonal skills
Ability to work independently with minimal supervision whilst also contributing effectively as part of a team
Ability to remain organised under pressure

Job Responsibility

Deliver strong customer service and support to our fleet users via incoming and outgoing service calls, ensuring all calls meet minimum contact rates and evaluation standards
Accurately complete tickets on our call management system and ensure vehicle and asset details are captured correctly, with follow-up appointments or bookings scheduled efficiently and promptly
Monitor bespoke computer systems to ensure fleet availability in line with customer service level agreements and proactively diagnose issues with vehicles or their equipment
Coordinate and schedule repair work to be performed by external vendors, ensuring minimal vehicle or equipment downtime
Maintain up-to-date progress tracking for vehicles and assets undergoing service or repairs, providing regular updates as needed
Manage an assigned workload of calls, emails, or queries, following them through to completion whilst maintaining high service standards
Adhere to the current team rota system to maintain staff levels to support a 24/7 service provision
Adhere to data protection policies and company protocols in all tasks
Undertake general office duties as required

What we offer

Competitive pay: Starting on €14.15 per hour increasing to €14.56
Shift allowance and time off: 22% shift allowance and 4 consecutive days/nights off
Discretionary annual bonus scheme
Company pension scheme
Health insurance and Employee Assistance Programme
Free onsite parking
Complimentary tea, coffee, and fresh fruit in the kitchen
Monthly team lunch
Corporate benefits: tickets to the 3Arena and access to Members 360 Club
Structured induction and ongoing training

Fulltime

Healthcare Customer Service Advisor

Job Title: Client Care Coordinator Location: Cheadle Salary: £28,000 Overview We...

Location

United Kingdom , Cheadle

Salary:

28000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience in a fast-paced, client-facing or private healthcare environment
Exceptional communication skills with the ability to build trust quickly
Highly organised, with strong attention to detail and the ability to prioritise effectively
Professional, resilient, and confident handling sensitive situations
Soft sales / Account management
Comfortable working to targets or performance standards
Call Centre experience

Job Responsibility

Deliver an exceptional, personalised client experience from first contact
Manage a high volume of enquiries with accuracy, efficiency, and professionalism
Coordinate effectively with clinical and administrative teams to ensure a seamless journey
Maintain meticulous client records in line with GDPR and clinical governance standards

Fulltime

Customer Service Advisor

Come and join us as a Customer Service Advisor and help us to exceed customer ex...

Location

United Kingdom , Stockton On Tees

Salary:

12.71 GBP / Hour

City Plumbing

Expiration Date

Until further notice

Requirements

Ideally some experience working in a call centre or customer service environment - specifically taking inbound calls and dealing with inbound and outbound emails
Proficient in basic IT in order to learn our computer systems and processes
Able to deal with customers, external suppliers and carriers in a professional and friendly way
Have a positive, can do attitude, and enjoy working as part of a team
Be able to have difficult conversations and demonstrate excellent complaint handling skills

Job Responsibility

Dealing with all aspects of customer contact into the business,in a quick and timely manner
Sourcing parts, processing orders, chasing orders and dealing with queries
Maintain excellent relationships with customers
Provide a first class after sales service to support our website and contract customers
Coordinating deliveries, organising collections with carriers and reacting to failed deliveries
Issuing refunds, and general admin duties
Provide feedback from customers to the line Manager on competitor activity
Any projects on an ad hoc basis as requested by the Customer Service Supervisor

What we offer

Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options

Fulltime

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Call Centre Customer Service Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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