Call centre - collections Job at Randstad (Sydney)

Call Centre Agent

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values en...

Location

United Kingdom , Birkenhead

Salary:

24050.00 GBP / Year

Jacobs Enforcement

Expiration Date

Until further notice

Requirements

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Experience in a Call Centre or Sales role is desirable
Experience of a target-driven role or negotiating finances is also desirable
Successful candidates will need to undergo right to work and reference checks

Job Responsibility

Handling inbound and outbound calls to engage with members of the public
Negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement

What we offer

Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime – Saturday shift 9:00 – 14:00pm
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career

Fulltime

Collections Admin Support

Administrative Support Position - Immediate Start. Brook Street are working with...

Location

United Kingdom , Watford

Salary:

15.00 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience in a call centre environment would be advantageous
Administration experience is essential
Ability to work under time pressure with an ever-changing workload
Adaptability to work across various teams in the business
Ability to use MS Office
This role will require 3 years full references prior to starting

Job Responsibility

Support the wider business with administrative tasks as needed
Collating and sending out documentation for service users
Supporting the data and insight team as required
Working with the collections team to support their operations

Fulltime

Customer Service Administrator

Join a highly successful Logistics company based near Godalming! As a Customer S...

Location

United Kingdom , Godalming

Salary:

24000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service role (Logistics experience would be desired)
Excellent communication skills, both verbal and written
Strong problem-solving abilities and a customer-focused mindset
Ability to work in a fast-paced environment while maintaining attention to detail

Job Responsibility

Answer incoming calls and address customer queries with professionalism and care
Check the status of consignments and keep customers updated on their deliveries
Make outbound calls to schedule deliveries for homes and businesses
Maintain regular communication with our customer base, ensuring they feel valued
Share updates on offers and promotions to enhance customer engagement
Provide the highest level of service by assisting with inquiries related to deliveries and collections
Escalate any significant customer service issues to the Customer Service Manager as needed
Perform data entry for new jobs into the system accurately and efficiently

What we offer

20 days+BH
pension
friendly sociable team
Free parking on site

Fulltime

Collections agent

Join us at Ardent Credit Services ltd as a Call Centre Collections Agent Agent, ...

Location

United Kingdom , Liverpool

Salary:

26250.00 - 30385.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills
understanding of vulnerable customers and how to identify them
understanding of FCA guidelines
Good telephone manner
Strong listening skills with the ability to confidently articulate the best outcome for the customer on the spot
Good IT skills, with knowledge of Excel and confidence
Call centre: 1 year (required)

Job Responsibility

Communicate with customers through incoming and outgoing telephone calls
Supporting customers to pay off their debts in a practical and affordable way
Aim to understand customers individual circumstances by asking questions ensuring that the customers best interests are met
Work towards KPI’s

What we offer

Cycle to Work
Electric Car scheme
Dental and Health Plans
Company Pension
Life Insurance
Colleague Assistance Program
100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more
free on-site parking
bike storage
shower facilities

Fulltime

Call Centre Agent

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values en...

Location

United Kingdom , Birkenhead

Salary:

24050.00 GBP / Year

Jacobs Enforcement

Expiration Date

Until further notice

Requirements

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Successful candidates will need to undergo right to work and reference checks

Job Responsibility

Handling inbound and outbound calls to engage with members of the public
Negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement

What we offer

Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime – Saturday shift 9:00 – 14:00pm
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career

Fulltime

Customer Care Representative

As a Customer Care Representative, you will support our sales team as well as ou...

Location

Australia , North Sydney

Salary:

Not provided

OPSM

Expiration Date

Until further notice

Requirements

Experience in customer service in a retail, hospitality, or call centre setting
Excellent written and verbal communication skills and influencing ability
Ability to prioritise your time to adhere to deadlines
Willingness to learn and be involved in tech training, product launch & range release sessions
Solid Knowledge and understanding of Microsoft Office suite

Job Responsibility

Build and maintain solid relationships with EssilorLuxottica account holders
Respond to incoming orders and queries & follow up on any escalated concerns to ensure that customers have received a resolution
Maintain a solid knowledge of all EssilorLuxottica Brands including product styles, technical aspects, and product target markets
Provide timely and accurate reporting to Sales Representatives and retailers
Assist with processing of orders, reporting on stock and status of orders
Data maintenance relating to the collection of e-mail addresses, change of address requests, phone numbers and key contacts
Meet set KPI targets individually and contribute to contact centre team targets

What we offer

Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman & Pank and EyeQ
Up to 50% off Oakley eyewear and apparel throughout the year
Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage
Abundance of local cafes, a major shopping centre and close to public transport facilities
Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities
Wide range of career opportunities across the EssilorLuxottica network
Complimentary full-time concierge services offering an exclusive hotel-style experience
Options for a hybrid working environment

Customer Service Advisor

Come and join us as a Customer Service Advisor and help us to exceed customer ex...

Location

United Kingdom , Feltham

Salary:

12.21 GBP / Hour

City Plumbing

Expiration Date

Until further notice

Requirements

Ideally some experience working in a call centre or customer service environment - specifically taking inbound calls and dealing with inbound and outbound emails
Proficient in basic IT in order to learn our computer systems and processes
Able to deal with customers, external suppliers and carriers in a professional and friendly way
Have a positive, can do attitude, and enjoy working as part of a team
Be able to have difficult conversations and demonstrate excellent complaint handling skills

Job Responsibility

Dealing with all aspects of customer contact into the business,in a quick and timely manner
Sourcing parts, processing orders, chasing orders and dealing with queries
Maintain excellent relationships with customers
Provide a first class after sales service to support our website and contract customers
Coordinating deliveries, organising collections with carriers and reacting to failed deliveries
Issuing refunds, and general admin duties
Provide feedback from customers to the line Manager on competitor activity
Any projects on an ad hoc basis as requested by the Customer Service Supervisor

What we offer

Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an inclusive environment

Fulltime

New

Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Ability to multitask
Attention to detail
Strong Problem solving skills
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system
Strong business and financial acumen
Strong analytical and mathematical skills

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Call centre - collections

Randstad

Location:
Australia , Sydney

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 23, 2026

Expiration:
March 13, 2026

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Location:Australia , Sydney

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Job Responsibility:

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Job Posted:February 23, 2026

Expiration:March 13, 2026

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Job Posted:
February 23, 2026

Expiration:
March 13, 2026