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Working as a call centre claims examiner, you'll bring a strong background in the medical field/nursing to the team. You'll be able to leverage your expertise and experience to help address and process insurance claims accurately and efficiently. If you thrive in a fast paced environment and are ready to make a change, we want to hear from you!
Job Responsibility:
Apply medical knowledge to assess claims for consistency/appropriate course of action taken
Communicate with internal teams and clients consistently and throughout the process
Update and maintain accurate records of all claims/actions/communications
Speak with healthcare providers, clients, and other stakeholders to gather information
Review claims to determine validity and accuracy
Requirements:
RN or equivalent certification required
5+ years experience in the assistance industry (contact centre/claims processing role)
Technologically proficient with MS office, and various claims management software
Strong communication skills in English (French is a strong asset)
Independent worker with the ability to manage competing priorities