Call Centre Agent Job at Interact CC (Wigan)

Call Centre Agent

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values en...

Location

United Kingdom , Birkenhead

Salary:

24500.00 GBP / Year

Jacobs Enforcement

Expiration Date

Until further notice

Requirements

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Experience in a Call Centre or Sales role is desirable
Experience of a target-driven role or negotiating finances is also desirable
Successful candidates will need to undergo right to work and reference checks

Job Responsibility

Handling inbound and outbound calls to engage with members of the public
Negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement

What we offer

Competitive salary - £24,500 basic salary per annum
Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime – Saturday shift 9:00 – 14:00pm
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career

Fulltime

Call Centre Agent

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values en...

Location

United Kingdom , Birkenhead

Salary:

24050.00 GBP / Year

Jacobs Enforcement

Expiration Date

Until further notice

Requirements

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Successful candidates will need to undergo right to work and reference checks

Job Responsibility

Handling inbound and outbound calls to engage with members of the public
Negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement

What we offer

Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime – Saturday shift 9:00 – 14:00pm
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career

Fulltime

Call Centre Agent

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values en...

Location

United Kingdom , Birkenhead

Salary:

24050.00 GBP / Year

Jacobs Enforcement

Expiration Date

Until further notice

Requirements

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Experience in a Call Centre or Sales role is desirable
Experience of a target-driven role or negotiating finances is also desirable
Successful candidates will need to undergo right to work and reference checks

Job Responsibility

Handling inbound and outbound calls to engage with members of the public
Negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement

What we offer

Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime – Saturday shift 9:00 – 14:00pm
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career

Fulltime

Call Centre Agent

Brook Street is working with a client that is seeking a Contact Centre Advisor o...

Location

United Kingdom , Hedge End

Salary:

22000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Confident on the phone
Strong verbal & written communication skills

Job Responsibility

To take inbound calls and arrange bookings
To make occasional outbound calls as required
To upsell where possible
To assist with exceptional customer service

What we offer

Pension contributions
24 days leave + bank holidays
Excellent development opportunities
Bonus pay - Uncapped

Fulltime

Call Centre Agent – Outbound Sales

Optical Express is focused on delivering exceptional patient care, outstanding c...

Location

United Kingdom , Glasgow

Salary:

27040.00 - 28080.00 GBP / Year

Optical Express Group

Expiration Date

Until further notice

Requirements

A driven individual with a target-focused mindset
Experience in outbound sales or a high-contact customer service role
Strong communication and persuasion skills
Willingness to push yourself to meet and exceed performance goals
Resilience, motivation and a hunger to succeed.

Job Responsibility

Responsible for contacting patients who have shown interest in refractive treatments—including laser eye surgery and lens replacement
Converting warm leads into booked consultations by understanding patient needs and showcasing the value of our services
Make outbound calls to patients who have enquired about refractive treatments
Deliver an outstanding customer experience while identifying opportunities
Consistently meet and exceed KPIs and conversion targets
Building trust and rapport, Guiding patients through the consultation booking journey
Take ownership of every interaction, Ensuring a positive and informative experience.

What we offer

State of the art, modern working environments
33 days annual leave
Free Breakfast and Subsidised staff canteen
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Full training on refractive treatments and patient handling
Clear progression routes for top performers
Pension scheme

Fulltime

Customer Services & Call Centre Agent - Night - MI Regional Office Cape Town

Location

South Africa , Cape Town

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (G.E.D.)
Proficiency in Microsoft applications
Fluent and well-spoken English is essential
Strong customer service orientation and communication skills
Proficiency in telephone etiquette and clear, professional language
Ability to work collaboratively in a team and maintain positive relationships
Basic computer literacy and ability to learn reservation systems

Job Responsibility

Process all reservation requests, changes, and cancellations received via phone, fax, or email
Identify guest reservation needs and recommend suitable room types and rates
Verify room availability and rates
accurately input data into the reservation system
Explain policies regarding guarantees, special rates, and cancellations
Accommodate and document special requests with precision
Answer guest inquiries about property facilities, services, and room accommodations
Use effective sales techniques to maximize revenue by promoting room features, upselling, and suggesting alternate dates or sister properties when applicable
Assign and clearly communicate confirmation or cancellation numbers, providing guests with the option to receive them via email or fax
Follow escalation procedures for guest concerns and ensure issues are addressed professionally

What we offer

Competitive salary and benefits package
A collaborative and supportive work environment
Opportunities for professional growth and development within Marriott International

Fulltime

Bilingual Customer Sales and Service Agent - Call Centre

Right now, Air Canada is looking for Customer Sales and Service Agents to join o...

Location

Canada , Montreal

Salary:

18.15 CAD / Hour

Air Canada

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Available to attend and successfully pass our approximately twelve (12) week full-time paid initial training program
Availability to work in shifts
Strong communication skills (both written and verbal)
Ability to find creative solutions to complex customer situations
An effective multi-tasker who can work independently with a minimum of supervision
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Candidates must speak English fluently

Job Responsibility

Provide exceptional customer service by answering every call promptly, courteously, and professionally
Be a knowledgeable source of information regarding flights, fares, destinations, and special offers
Use Air Canada's in-house reservation system to make new flight reservations or modify existing bookings
Ensure customer satisfaction by providing timely resolutions to customer inquiries

What we offer

Travel privileges for yourself and other eligible persons once you've completed twenty-eight (28) weeks of service
Health and dental benefit plans for you and your family
Training and development tools

Fulltime

Customer Services & Call Centre Agent

As a Customer Service & Call Center Agent, you will play a vital role in ensurin...

Location

South Africa , Cape Town

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (G.E.D.)
Proficiency in Microsoft applications
Experience with CRM systems is a plus
Fluent and well-spoken English
Strong customer service orientation and communication skills
Proficiency in telephone etiquette and clear, professional language
Ability to work collaboratively in a team and maintain positive relationships
Basic computer literacy and ability to learn reservation systems

Job Responsibility

Process all reservation requests, changes, and cancellations received via phone, fax, or email
Identify guest reservation needs and recommend suitable room types and rates
Verify room availability and rates
accurately input data into the reservation system
Explain policies regarding guarantees, special rates, and cancellations
Accommodate and document special requests with precision
Answer guest inquiries about property facilities, services, and room accommodations
Use effective sales techniques to maximize revenue by promoting room features, upselling, and suggesting alternate dates or sister properties when applicable
Assign and clearly communicate confirmation or cancellation numbers, providing guests with the option to receive them via email or fax
Follow escalation procedures for guest concerns and ensure issues are addressed professionally

What we offer

Competitive salary and benefits package
Collaborative and supportive work environment
Opportunities for professional growth and development within Marriott International

Fulltime

Select Country

Call Centre Agent

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Call Centre Agent

Call Centre Agent

Call Centre Agent

Call Centre Agent

Call Centre Agent

Call Centre Agent – Outbound Sales

Customer Services & Call Centre Agent - Night - MI Regional Office Cape Town

Bilingual Customer Sales and Service Agent - Call Centre

Customer Services & Call Centre Agent

Our AI answers in your language