Call Centre Agent

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values en...

Location

United Kingdom , Birkenhead

Salary:

24050.00 GBP / Year

Jacobs Enforcement

Expiration Date

Until further notice

Requirements

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Experience in a Call Centre or Sales role is desirable
Experience of a target-driven role or negotiating finances is also desirable
Successful candidates will need to undergo right to work and reference checks

Job Responsibility

Handling inbound and outbound calls to engage with members of the public
Negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement

What we offer

Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime – Saturday shift 9:00 – 14:00pm
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career

Fulltime

Sales agent

Join a fast-growing financial services company where teamwork, performance, and ...

Location

United Kingdom , Brighton

Salary:

25000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Previous inbound/outbound sales experience (call centre preferred)
Confident communicator with strong customer service skills
Target-driven and self-motivated
Comfortable working in a busy, high-call environment

Job Responsibility

Handle inbound and outbound calls from warm leads
Upsell financial products and investments
Deliver excellent customer service and build long-term client relationships
Work towards individual and team sales targets
Complete a full 2-week paid training programme

What we offer

Excellent company benefits
Commission

Fulltime

Call Centre Agent

The Contact Centre Agent allows Interact to provide services to our clients and ...

Location

United Kingdom , Wigan

Salary:

21174.40 - 23795.20 GBP / Year ▼

Interact CC

Expiration Date

Until further notice

Requirements

18+
Confident individual
Thrive in a fast-paced environment
Willingness to learn
Telecommunication, Retail and Customer service experience (preferred)

Job Responsibility

Managing inbound and outbound calls for clients
Answering calls promptly and professionally
Exceeding client sales and cross sell targets
Assisting customers with inquiries related to products, services, billing and account management
Accurately documenting customer interactions
Ensuring customer satisfaction on all calls

What we offer

28 days holiday inclusive of bank holidays
Employee bonus scheme
New starter bonus
Free local gym memberships
Cycle to work scheme
Employee assistance program
Internal progression opportunities
Biweekly pay (2 weeks)
Employee-owned trust bonus (criteria apply)
Pension (22+)

Fulltime

PVCP Operations Manager

Konecta UK is looking for an experienced Operations Manager to join our multi‑ch...

Location

United Kingdom , London

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

University degree preferred
Experience in the travel or leisure industry is an advantage
At least five years of proven experience managing multi-channel customer service or sales teams, with a strong track record of achieving performance targets and increasing team sales within a call centre environment
Demonstrated success in sales and the ability to drive revenue growth through coaching, motivation and strategic initiatives
Excellent communication and motivational skills
ability to inspire a team, multitask and work independently
Good knowledge of call centre practices, KPIs and quality standards
experience with live chat, email communication, inbound customer service and outbound sales
Proficiency with MS Office applications (Word, PowerPoint, Excel) and call centre software
comfortable analysing performance reports and using data to drive improvement

Job Responsibility

Manage the day‑to‑day operations of the PVCP campaign and be accountable for performance, productivity, sales results and quality
Conduct training for new recruits and provide ongoing coaching and upskilling for existing agents
Motivate and drive the team to maximise efficiency and bring out the best in each individual
Ensure team members are fully compliant with regulations and internal procedures when carrying out their duties
Provide daily support for team members and act as the first point of contact for escalation or guidance
Lead by example by maintaining high standards of performance, attendance and conduct
Develop strong relationships with PVCP to serve as a trusted partner and liaise directly with the client on campaign performance and requirements
Organise the necessary resources to meet client needs and adapt quickly to changes in demand or process
Contribute proactively to the growth of the campaign through ideas, creativity and best‑practice sharing
Participate in client events and meetings as requested

What we offer

Pension Scheme
Eye test vouchers and discounts
Discounted corporate gym membership with Nuffield
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Recommend a friend scheme paid reward of £500
Apprenticeships qualifications and career flight path schemes
Recognition and reward schemes with Perk Box Points
Cycle to work scheme

Fulltime

Inbound Sales & Customer Service Agent

We are looking for a Travel Agent to join our existing team for Pierre et Vacanc...

Location

United Kingdom , London

Salary:

12.30 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Spanish and English speaker to fluent level
Excellent interpersonal skills
Able to add to a high performance team culture where agents “exhaust all opportunities” to achieve targets and brand loyalty for the client
A natural ability to drive sales
Professional and emotionally resilient.
To embrace the brand vision of the Pierre et Vacances core values
Good attention to detail
Excellent multi tasker
Aims to surprise and delight on every customer interaction
Experience in a previous customer service or sales roles (E)

Job Responsibility

Handle incoming calls for both sales and service calls
Generate sales through understanding customer needs and creating desire
Responsible to hit the sales targets and use of the script
Handle service requests in the applications system supplied by Pierre et Vacances
Cancel, modify or confirm visits already sold
Outbound cover during holiday periods
Upsell additional products, services and extended stays

What we offer

IIP Accredited Employer
BUPA Life Insurance Scheme
Perkbox
Eye test vouchers
Excellent onsite training and induction
Staff room with refreshments
Corporate discounts, including hairdressing, gym membership, restaurants and bars
Smart casual dress code and policy
Involvement with local charities and fundraising days/events
20 days holiday per annum plus an additional day per year of service up 5 days

Fulltime

Call Centre Agent

Brook Street is working with a client that is seeking a Contact Centre Advisor o...

Location

United Kingdom , Hedge End

Salary:

22000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Confident on the phone
Strong verbal & written communication skills

Job Responsibility

To take inbound calls and arrange bookings
To make occasional outbound calls as required
To upsell where possible
To assist with exceptional customer service

What we offer

Pension contributions
24 days leave + bank holidays
Excellent development opportunities
Bonus pay - Uncapped

Fulltime

Call Centre Agent

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values en...

Location

United Kingdom , Birkenhead

Salary:

24050.00 GBP / Year

Jacobs Enforcement

Expiration Date

Until further notice

Requirements

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Successful candidates will need to undergo right to work and reference checks

Job Responsibility

Handling inbound and outbound calls to engage with members of the public
Negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement

What we offer

Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime – Saturday shift 9:00 – 14:00pm
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career

Fulltime

Sales Agent

We’re looking for a motivated and results-driven Sales Agent to join our busy te...

Location

United Kingdom , Aylesbury

Salary:

24000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven successful background in a sales role within a Contact Centre environment
Experience of selling within a regulated environment and used to following a script
Great customer service skills
The ability and determination to consistently over achieve on productivity targets
Effective questioning and listening skills
Computer literate (MS Office) with keyboard skills
Precise comprehension and ability to communicate clearly in both verbal and written form

Job Responsibility

Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products
Making outbound calls to offer insurance quotations to existing customers and other warm leads
Making accurate, rapid cost calculations and providing customers with quotations
Ensuring customers are provided with the information they need to make an informed decision and purchase
Identifying customers’ needs, highlighting product features and benefits of policies
Maintain customer records and take telephone payments in compliance with security protocols
Utilising skills gained learnt in training, closing sales using a consultative and confident approach
Regularly achieving sales, service and productivity targets
Respond to and follow up sales and/ or service enquiries using appropriate methods of communication
Record and maintain accurate policyholder information using the in-house computer systems

What we offer

Competitive commission structure
25 days annual leave which increases with service, plus bank holidays
Opportunity to buy/sell up to 5 days annual leave per calendar year
Pension and Life Assurance scheme
Access to 25% off insuring your pet with Agria
Friends and family are also entitled to a discount too
Access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

Fulltime

Call Centre Agent – Outbound Sales

Optical Express Group

Location:
United Kingdom , Glasgow

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

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