Call Center Job at Robert Half (Newark)

Call Center Office Specialist, Cardiology, Cardiac Access Center

Baptist Health is hiring an experienced Office Specialist for the Baptist Cardio...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

One-Two Years Front Desk Experience Preferred
Experience Working in a Medical Office Preferred
High School Diploma or GED Equivalent Required

Job Responsibility

Telephone protocols
Serve as a liaison between our customers and our practice
Manage a large amount of inbound and outbound calls in a timely manner
Schedule appointments as needed
Prepare patient charts prior to appointments
Submit and obtain external medical records
Coordinate with third party vendors to complete medical record requests
Follow call scripts for handling different scenarios
Identify customer needs and provide solutions
Data entry tasks

What we offer

Eligible for up to a $1,000 Sign-On-Bonus if hired

Fulltime

New

Clinical Call Center Triage Nurse

We’re building a world of health around every individual — shaping a more connec...

Location

United States

Salary:

29.10 - 62.32 USD / Hour

CVS Health

Expiration Date

July 06, 2026

Requirements

Active, non-probationary state Registered Nurse license in all states of OSH practice
Two (2) years experience in a hospital or clinic setting is strongly preferred
Proactive maintenance of licenses without prompt or audit
Ability to manage time and work autonomously with consistent reliability
High-level of conscientiousness
Focus on delivering an Unmatched Patient Experience on every call and interaction
Motivated to complete all CE (Continuing Education) and licensure requirements without being prompted
Ability to work flexible shifts outside of core business hours, such as evenings, weekends, and holidays
US work authorization
Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems

Job Responsibility

Provide confident and professional service to OSH patients
Follow current Prescription Refill policy
Remain engaged with patients without background distraction
Clear and precise documentation while on a call
Complete documentation for all patient requests prior to ending a call
Check the CareReq queue and ensure CareReqs are complete
Complete all tasks or requests that are within the scope and ability of the role
Schedule appointments for patients that may be off-cadence or are requesting an appointment
Arrange transportation for clinic visits
Aware of organizational goals and visibly strives to meet departmental metrics

What we offer

Bonus, commission or short-term incentive program
Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

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New

Entry-Level Call Center Trainer

We are seeking an energetic, motivated Call Center Trainer to join our team. In ...

Location

United States , East Hartford

Salary:

22.66 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Bachelor's degree
At least 6 months of training, coaching, instruction, team lead, or leadership experience in a call center environment
Strong presentation and communication skills
Comfortable speaking in front of groups both virtually and in person
Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
Strong organizational, analytical, and problem-solving skills
Ability to thrive in a fast-paced, collaborative environment

Job Responsibility

Deliver engaging remote and in-person training sessions for new hires and existing employees
Create, update, and maintain training guides, presentations, and operational manuals
Partner with supervisors and managers to provide refresher and remedial training
Track trainee progress, testing results, attendance, and overall class performance
Conduct pre-tests, post-tests, evaluations, and provide coaching feedback
Ensure all training materials remain current with process and system updates
Serve as a Subject Matter Expert (SME) across operational processes
Facilitate meetings and collaborate with leadership and client partners to improve performance
Support continuous quality improvement initiatives focused on customer service, productivity, and accuracy

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

New

Call Center Scheduler - Family Medicine

To provide scheduling appointments at the appropriate clinics. This position als...

Location

United States , West Covina

Salary:

21.00 - 31.50 USD / Hour

Emanate Health

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent preferred
Bilingual in Spanish preferred
Minimum of one year experience with a multi-line telephone system
Customer service skills required for responding appropriately to patients, families, physicians and agency staff
Ability to transcribe and relay accurate messages on a timely basis
Knowledge of grammar usage, punctuation and style
Computer skills required
Clinic experience preferred
Medical terminology preferred
Excellent customer service skills required

Job Responsibility

To provide scheduling appointments at the appropriate clinics
This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care

Fulltime

New

Call Center Agent (Preferably Arabic Speaker)

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where time...

Location

Qatar , Doha

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None
Preferably Arabic Speaker

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

What we offer

Accommodation
Flight tickets
Transportation
Meals
Exclusive training and leadership development programs
Recognition and rewards for exceptional service
Preferential Members Rates at Marriott Hotels Globally
Dining & Wellness discounts for your family and you
Medical Insurance Coverage
An HR team dedicated to your success and wellbeing

Fulltime

New

Call Center Senior Representative

We are currently seeking a Call Center Senior Representative to join our team in...

Location

United States , Chicago

Salary:

31900.00 - 47546.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 3 to 5 years of experience in a contact center and/or customer service environment
Experience with performance metrics related to Availability, Call Handling, and Quality Assurance
High school diploma or GED required
Fluency in English (written and verbal)

Job Responsibility

Serve as the primary point of contact for customers seeking assistance via inbound telephone calls or email correspondence
Respond to customer inquiries through an Automatic Call Distribution (ACD) system and an email routing platform in a timely, professional, and efficient manner
Educate and assist customers with account and billing-related questions, concerns, and service requests
Accurately identify customer needs and provide appropriate resolutions in full compliance with established Policies, Procedures, and Protocols
Research and analyze customer inquiries, taking appropriate and timely action to resolve billing and service-related matters
Foster positive customer relationships while consistently demonstrating the highest standards of ethics, quality, and professionalism
Provide application support and navigational guidance for customer-facing technologies
Escalate unresolved issues to the appropriate next level of support in accordance with established escalation protocols and business guidelines
Deliver accurate information and guidance related to first-level business processes and requirements
Document all customer interactions by entering detailed, accurate, and complete account notes in accordance with Account Note Maintenance Guidelines

What we offer

medical, dental, and vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits
incentive compensation based on individual and/or company performance

Fulltime

Call Center Specialist

We are looking for a customer-focused and detail-oriented Call Center Specialist...

Location

United States , Bloomington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous customer service or call center experience preferred
Strong verbal and written communication skills
Proficiency with Microsoft Office and call management systems
Ability to manage multiple tasks in a fast-paced environment
Comfortable handling sensitive or confidential information
Strong organizational skills and attention to detail
Reliable and consistent attendance with a high level of accountability

Job Responsibility

Answer inbound calls and respond to customer inquiries in a timely manner
Provide accurate information regarding services, processes, and account details
Resolve customer concerns and escalate more complex issues as needed
Document call details and update records in internal systems
Follow established scripts and guidelines while maintaining a natural conversation flow
Perform data entry and maintain accurate customer information
Collaborate with team members and other departments to support customer needs
Meet performance metrics related to call quality, efficiency, and customer satisfaction

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Customer Service Representative - Call Center

Growing Fintech business - Fantastic office environment with a collaborative cul...

Location

Australia , Newcastle

Salary:

Not provided

MONEYME

Expiration Date

Until further notice

Requirements

Passion to provide outstanding customer service
Outstanding communication skills - Both written and verbal
Ability to work autonomously, own and complete tasks
Have a positive, inclusive and collaborative approach to work
Ability to go above and beyond to help MONEYME clients and customers
Have the confidence to challenge and strive for continual improvement
Be a relationship builder with the ability to initiate and drive conversations
Strong time management and organisational skills

Job Responsibility

Supporting external partners including Finance Brokers and Automotive Dealers
Answer calls, messages, and emails regarding frequently asked questions about credit policy
Provide information on the status of clients applications
Liaising between the broker/dealer partner and the credit/underwriting team to help increase loan approvals

What we offer

Up to 5 additional days of bonus leave per calendar year after 12 months of service for eligible employees
3 days paid community service and volunteering leave per year
12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer
Quarterly champion awards and reward trips
Mental health and wellbeing initiatives, health checks, skin cancer checks, free vaccination
Team social events, massages in the office, free coffee and much more

Fulltime

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Call Center

Job Responsibility

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