Call Center Specialist

Bilingual Operations Account Specialist

Call Center Renewal Agents serve as coaches to our customers, obtaining lease re...

Location

United States , Pompano Beach

Salary:

17.00 - 20.00 USD / Hour

Aaron's

Expiration Date

Until further notice

Requirements

6 months customer service, call center, or collection experience required
High School diploma or equivalent required
Ability to connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations
Strong multi-tasking, organizational, negotiation and persuasion skills
Proficient computer skills
Ability to work schedule of hours varying from 8 am to 9 pm, Monday through Saturday
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the call center
Proper telephone etiquette
Uphold the Company Brand and protect company assets

Job Responsibility

Utilizes provided tools to find and renew customers. Makes direct contact over the phone with customers who have not renewed their lease agreement(s)
Educates customers on the benefits of timely lease agreement payments and leverages the proprietary suite of lease renewal options to help get customers to ownership
Upkeep customer accounts and maintain updated customer information in the computer system
Documents all customer lease renewal payment appointments
Works in partnership with retail partner when customers have an interest in buying or leasing additional merchandise
Maintain the highest level of compliance with applicable policies, procedures, regulations, and laws
Opens and closes the call center daily
May be required to carry out field visit activities visiting past due customer in-home

What we offer

Exclusive discounts on our huge selection of products
Work Today, Get Paid Tomorrow! Financial well-being for your present peace of mind
401(k) with generous matching for your future security
Sundays off to reconnect and do what you love

Fulltime

Bilingual Customer Relations Specialist

Embrace work-from-home position ! Are you passionate about helping people? Do yo...

Location

Canada , Ottawa

Salary:

50500.00 CAD / Year

Randstad

Expiration Date

February 09, 2026

Requirements

Excellent English and French communication skills
Must have Microsoft Office skills and an ability to learn multiple computer systems both Windows based and other
Must be able to demonstrate the ability to solve problems through investigation and make timely decisions
Minimum High school education required
Strong computer/multitasking skills
Previous Customer Service or Call Centre experience is required
Ability to work under pressure and be adaptable
Have status to work in Canada at the time of application
Successfully complete the enhanced government screening process
Pass a criminal background check

Job Responsibility

Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion
Provide accurate responses to existing and new members while maintaining the highest level of customer service
Actively participate in an ongoing learning environment where you’ll receive developmental opportunities

What we offer

Full time hours
Paid 20 days training program, followed by 2-3 weeks of mentorship
Three paid Personal days, paid vacation, and a wellness account
Excellent benefits
Pension plan
Option to participate in the Share Ownership Program
Bonus plan based on your individual performance
Education reimbursement program $2,000 (annually)
Career advancement options
Being a part of a great team

Fulltime

!

Customer service and technical support specialist

Would you like to work for an eco-friendly company in the plumbing industry? Are...

Location

Canada , Montreal

Salary:

20.00 CAD / Hour

Randstad

Expiration Date

February 12, 2026

Requirements

Proficiency in both written and spoken English and French
Prior customer service experience in a call center setting
Ability to thrive under pressure
Demonstrated dynamism and initiative
Ease with computer usage
including the ability to work on multiple platforms

Job Responsibility

Conducting remote troubleshooting for end consumers and companies, addressing technical issues, installation inquiries, and providing product advice on various plumbing products
Managing incoming calls and emails, as well as fulfilling customer parts requests
Ensuring top-notch customer service and devising solutions for customer issues
Responding to inquiries regarding the status of order shipments and delivery
Solving customer problems through targeted questioning
Upholding quality assurance standards and meeting established service levels

What we offer

Working from home
Equipment provided
Being part of a dynamic team
Fun activities to increase team cohesion
Quick hiring process
Bonus program based on the quality of calls, emails as well as presenteeism and punctuality
Benefits program upon permanent hiring
Occasional in-office meetings once every one to two months for team collaboration (candidates must be based in Montreal)

Fulltime

!

Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our team i...

Location

United States , Vacaville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
a minimum of 2 years of experience in a call center or customer support role
proficiency with CRM systems and other relevant computer programs
strong customer focus with an ability to adapt to diverse personality types
excellent multitasking, prioritization, and time management skills
a team-oriented mindset with a strong sense of responsibility and dependability
positive and detail-oriented attitude in all interactions
bilingual proficiency in Spanish is an advantage

Job Responsibility

Handle a high volume of inbound and outbound calls efficiently, ensuring customer satisfaction
schedule appointments for the sales team while maintaining accurate records in the company’s CRM system
respond promptly to customer inquiries via phone and online communication channels
adhere to communication guidelines and scripts to address a variety of customer concerns
identify customer needs, provide accurate information, and offer appropriate solutions
monitor and track all customer interactions within the designated company systems
assist in hiring and training new team members as required
meet and exceed individual and team performance metrics, including qualitative and quantitative targets

What we offer

Medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan
access to free online training

Fulltime

Customer Service Specialist

We are looking for a dedicated Customer Service Specialist to join our team in B...

Location

United States , Bergen County

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of three years of experience in a healthcare or medical office setting
strong verbal and written communication skills, with bilingual proficiency highly preferred
ability to manage multiple tasks with excellent attention to detail
detail-oriented approach with a focus on providing solutions and maintaining customer satisfaction
quick learner who can adapt to new software systems and tools
knowledge of orthopedics or related healthcare fields is beneficial
proven ability to handle customer inquiries in a call center or similar environment

Job Responsibility

Process customer orders accurately, including entering insurance information and recommending suitable products
coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment
maintain detailed and organized documentation, including patient records and related files
address customer concerns and troubleshoot issues, escalating complex problems as necessary
perform general administrative tasks and provide clerical support to the team
apply knowledge of healthcare processes and terminology to address customer needs effectively
ensure consistent and attentive communication with customers via phone, email, and other channels
collaborate with cross-functional teams to improve customer service procedures and workflows
stay updated on company systems and tools to deliver accurate and timely assistance

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

New

Bilingual Customer Service Representative

This position is responsible for direct communication with customers, handling c...

Location

United States , Pittsburgh

Salary:

16.00 - 18.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in English and a second language, with strong verbal and written communication skills
Previous experience in customer service or call center environments
Proficiency in Microsoft Office applications, including Excel and Word
Ability to handle inbound and outbound calls professionally
Strong organizational skills to manage data entry and maintain accurate customer records
Familiarity with email correspondence and scheduling appointments
Comfort working with software systems and adapting to new technologies
Ability to work effectively both independently and as part of a team
Must be living in PENNSYLVANIA OR OHIO

Job Responsibility

Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks
Recognizes and respects diversity among coworkers and customers
Maintains regular attendance
Knowledge of company policies, practices, and procedures
Ability to understand and navigate telephone and computer systems to communicate with customers
Complete customer applications using the telephone and determines customer eligibility for relevant programs
Correctly follows workflow process in programs software systems to complete tasks as assigned
Manages difficult or emotional customer situations by using appropriate de-escalation tactics
Responds promptly to customer needs
Adheres to program guidelines and procedures

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free parking provided
bus accessible
free online training

Fulltime

Bilingual Spanish Customer Experience Specialist

We are looking for a compassionate and attentive Bilingual Spanish Customer Expe...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a call center or customer service environment
Background in social sciences, public health, or related fields is advantageous
Strong verbal and written communication skills, with an ability to convey information clearly and empathetically
Proficiency in web-based systems, CRM tools, and Microsoft Office applications (Word, Excel, PowerPoint)
Ability to multitask and troubleshoot in a fast-paced environment
Bilingual proficiency in Spanish and English is highly preferred
Familiarity with systems such as Avaya CMS, Epic Software, and other call center tools is a plus

Job Responsibility

Handle incoming calls and inquiries, providing accurate information, referrals, and assistance to clients
Record all communications promptly and thoroughly in web-based systems to ensure accurate documentation
Stay informed about available services, resources, and updates to provide effective support
Collaborate with internal teams to address client needs and ensure seamless service delivery
Deliver exceptional customer service in every interaction, maintaining a meticulous and empathetic approach
Operate and navigate various software systems, including CRM platforms and chat tools, to manage client interactions
Assist clients with billing, benefit-related questions, and other specific inquiries
Utilize tools like Avaya CMS and Epic Software to monitor and manage call center operations effectively
Contribute to the continuous improvement of customer service practices and team collaboration

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

We are looking for a dedicated and compassionate Call Center Specialist to join ...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s degree or higher preferred
equivalent experience combined with education beyond high school will also be considered
Minimum of 1 year of experience in a call center or customer service role
Background in public health, social work, psychology, sociology, criminology, or related social sciences is advantageous
Strong verbal and written communication skills are essential
Proficiency in web-based systems, CRM platforms, and standard office software such as Word, Excel, and PowerPoint
Ability to assist customers effectively with billing, benefits, and general inquiries
Bilingual proficiency in Spanish and English is highly preferred

Job Responsibility

Respond to incoming calls and inquiries, providing accurate information and guiding clients to appropriate resources or assistance
Record all client interactions thoroughly and promptly using web-based systems
Stay informed about community services, resources, and programs to provide up-to-date support
Collaborate with colleagues and internal teams to address client needs effectively and efficiently
Maintain a high level of professionalism and empathy in all communications
Utilize various software tools, including CRM systems, to manage client interactions and data
Assist clients with billing and benefit-related questions, ensuring clarity and resolution
Handle customer concerns and resolve issues with sensitivity and attention to detail
Provide bilingual support in Spanish and English when necessary to serve diverse populations
Support ongoing improvements to processes and systems to enhance client experiences

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Call Center Specialist - Bilingual

Robert Half

Location:
United States , Las Vegas

Category:
Call Center

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Call Center Specialist - Bilingual

Bilingual Operations Account Specialist

Bilingual Customer Relations Specialist

Customer service and technical support specialist

Customer Experience Specialist

Customer Service Specialist

Bilingual Customer Service Representative

Bilingual Spanish Customer Experience Specialist