Call Center Scheduler - Pediatrics Job at Emanate Health (West Covina)

Call Center Scheduler - Pediatric Clinic

To provide scheduling appointments at the appropriate clinics. This position als...

Location

United States , West Covina

Salary:

21.00 - 31.50 USD / Hour

Emanate Health

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent preferred
Bilingual in Spanish preferred
Minimum of one year experience with a multi-line telephone system
Customer service skills required for responding appropriately to patients, families, physicians and agency staff
Ability to transcribe and relay accurate messages on a timely basis
Knowledge of grammar usage, punctuation and style
Computer skills required
Clinic experience preferred
Medical terminology preferred
Excellent customer service skills required

Job Responsibility

To provide scheduling appointments at the appropriate clinics
Provide documentation support, communications enhancements and other support activities in maintaining the coordination of patient care

Fulltime

General Manager

KidStrong General Managers are the leaders of the center – it is the responsibil...

Location

United States , Mount Pleasant

Salary:

40000.00 - 45000.00 USD / Year

KidStrong Henderson

Expiration Date

Until further notice

Requirements

An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable
Achieve Coach Certification through the HQ Training and Certification team
Complete training through LearnUpon as required by the HQ Training and Certification team
Comfortable speaking to parents/guardians regarding a variety of topics
Prior experience as a pediatric OT/PT is a plus, but not required
Previous experience in management is required
Practical work experience with Google and Microsoft platforms
Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred but not required
Intermediate knowledge of physiology, exercise techniques, and body mechanics
CPR certified

Job Responsibility

Understand the center's key KPIs and financials to make informed and responsible business decisions
Build and maintain relationships with KidStrong families that align with our core values and provide exceptional customer service
Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center. Delegate center tasks amongst the center team to ensure consistent execution
Manage center-level employee issues and manage appropriate documentation
The typical schedule includes 4 weekday and 1-weekend shifts with specific hours dependent on the needs of the center
Set and communicate coach schedules using appropriate scheduling and communication platforms
Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability
Maintain flawless lead management by conducting call drives to new and existing leads in the Center's CRM tool
Responsible for sales, as well as delegating responsibilities to the center staff team, i.e. call drives, trial conversion, and event booking

What we offer

Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development

Fulltime

Assistant General Manager

KidStrong Assistant General Managers are the second in command when it comes to ...

Location

United States , Littleton

Salary:

40000.00 USD / Year

KidStrong Henderson

Expiration Date

Until further notice

Requirements

Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding a variety of topics
Achieve Coach Certification through the HQ Training and Certification team
Complete training through LearnUpon as required by the HQ Training and Certification team
Prior experience as a pediatric OT/PT is a plus, but not required
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms
Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, and ADP is preferred but not required
Intermediate knowledge of physiology, exercise techniques, and body mechanics
CPR certified

Job Responsibility

Understand the center’s key KPIs and financials to make informed and responsible business decisions
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service
Oversee center initiatives i.e. center maintenance, training, brand consistency, etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center
The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center
Communicate any Coach schedule changes using appropriate scheduling and communication platforms
Sell and schedule events such as camps and parties, to maximize center profitability
Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool
Finalize sales and bookings that are generated through online self-sign-up flow
Source and attend local events to increase brand awareness, and drive incremental leads and memberships

What we offer

Bonus based on performance
Employee discounts
Opportunity for advancement
Paid time off

Fulltime

Licensed Practical Nurse

We are looking to add a Licensed Practical Nurse at Baptist Primary Care Ponte V...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

Vocational School
Cardiopulmonary Resuscitation Certification (CPR) Required
Licensed Practical Nurse Required

Job Responsibility

Assist with phone triage and contacting patients
Provide nursing assistance to physicians
Maintain medical documentation
Support clinical and call center operations
Utilize approved pediatric telephone triage protocols
Provide high-quality in-office clinical support
Maintain adherence to the CDC/ACIP pediatric immunization schedule
Provide safe, evidence-based clinical support
Pediatric vaccine administration
Age-appropriate assessments

What we offer

Up to a $1,000 Sign on Bonus Available

Fulltime

Licensed Practical Nurse

We are looking to add a Licensed Practical Nurse at Baptist Primary Care Ponte V...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

Vocational School
Cardiopulmonary Resuscitation Certification (CPR)
Licensed Practical Nurse

Job Responsibility

Assist with phone triage and contacting patients
Provide nursing assistance to physicians
Maintain medical documentation
Support clinical and call center operations
Utilize approved pediatric telephone triage protocols
Provide high-quality in-office clinical support
Maintain adherence to the CDC/ACIP pediatric immunization schedule
Provide safe, evidence-based clinical support in the office
Pediatric vaccine administration
Age-appropriate assessments

What we offer

Up to a $1,000 Sign on Bonus Available

Fulltime

Assistant General Manager

KidStrong Assistant General Managers are the second in command when it comes to ...

Location

United States , Henderson

Salary:

50000.00 - 70000.00 USD / Year

KidStrong Henderson

Expiration Date

Until further notice

Requirements

Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable
Comfortable speaking to parents/guardians regarding a variety of topics
Achieve Coach Certification through the HQ Training and Certification team
Complete training through LearnUpon as required by the HQ Training and Certification team
Prior experience as a pediatric OT/PT is a plus, but not required
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms
Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, and ADP is preferred but not required
Intermediate knowledge of physiology, exercise techniques, and body mechanics
CPR certified

Job Responsibility

Understand the center’s key KPIs and financials to make informed and responsible business decisions
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service
Oversee center initiatives i.e. center maintenance, training, brand consistency
Daily, Weekly, and Monthly cleaning and maintenance of the center
Communicate any Coach schedule changes using appropriate scheduling and communication platforms
Sell and schedule events such as camps and parties to maximize center profitability
Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool
Finalize sales and bookings that are generated through online self-sign-up flow
Source and attend local events to increase brand awareness and drive incremental leads and memberships
Foster a coaching culture

What we offer

Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development

Fulltime

Assistant General Manager

KidStrong Assistant General Managers are the second in command when it comes to ...

Location

United States , Parker

Salary:

40000.00 USD / Year

KidStrong Henderson

Expiration Date

Until further notice

Requirements

Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old
Achieve Coach Certification through the HQ Training and Certification team
Complete training through LearnUpon as required by the HQ Training and Certification team
Prior experience as a pediatric OT/PT is a plus, but not required
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms
Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, and ADP is preferred but not required
Intermediate knowledge of physiology, exercise techniques, and body mechanics
CPR certified

Job Responsibility

Understand the center's key KPIs and financials to make informed and responsible business decisions
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service
Oversee center initiatives i.e. center maintenance, training, brand consistency, etc
Daily, Weekly, and Monthly cleaning and maintenance of the center
Communicate any Coach schedule changes using appropriate scheduling and communication platforms
Sell and schedule events such as camps and parties, to maximize center profitability
Maintain flawless lead management by conducting call drives to new and existing leads in the Center's CRM tool
Finalize sales and bookings that are generated through online self-sign-up flow
Source and attend local events to increase brand awareness, and drive incremental leads and memberships
Foster a coaching culture - see something, say something

Fulltime

Assistant Manager - KidStrong Knoxville

KidStrong Assistant General Managers are the second in command when it comes to ...

Location

United States , Knoxville

Salary:

17.00 - 22.00 USD / Hour

KidStrong Henderson

Expiration Date

Until further notice

Requirements

Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old
a passion for working with children is non-negotiable
Comfortable speaking to parents/guardians regarding a variety of topics
Achieve Coach Certification through the HQ Training and Certification team
Complete training through LearnUpon as required by the HQ Training and Certification team
Prior experience as a pediatric OT/PT is a plus, but not required
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms
Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, and ADP is preferred but not required
Intermediate knowledge of physiology, exercise techniques, and body mechanics

Job Responsibility

Understand the center's key KPIs and financials to make informed and responsible business decisions
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service
Oversee center initiatives i.e. center maintenance, training, brand consistency, etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center
Communicate any Coach schedule changes using appropriate scheduling and communication platforms
Sell and schedule events such as camps and parties, to maximize center profitability
Maintain flawless lead management by conducting call drives to new and existing leads in the Center's CRM tool
Finalize sales and bookings that are generated through online self-sign-up flow
Source and attend local events to increase brand awareness, and drive incremental leads and memberships
Foster a coaching culture - see something, say something

What we offer

Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off

Fulltime

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Call Center Scheduler - Pediatrics

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