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Call Center Scheduler - Pediatric Clinic

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Emanate Health

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Location:
United States , West Covina

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

21.00 - 31.50 USD / Hour
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Job Description:

To provide scheduling appointments at the appropriate clinics. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care.

Job Responsibility:

  • To provide scheduling appointments at the appropriate clinics
  • Provide documentation support, communications enhancements and other support activities in maintaining the coordination of patient care

Requirements:

  • High School Diploma or equivalent preferred
  • Bilingual in Spanish preferred
  • Minimum of one year experience with a multi-line telephone system
  • Customer service skills required for responding appropriately to patients, families, physicians and agency staff
  • Ability to transcribe and relay accurate messages on a timely basis
  • Knowledge of grammar usage, punctuation and style
  • Computer skills required
  • Clinic experience preferred
  • Medical terminology preferred
  • Excellent customer service skills required

Nice to have:

  • Bilingual in Spanish preferred
  • Clinic experience preferred
  • Medical terminology preferred

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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