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Call Center Scheduler - Family Medicine

United States, West Covina Employment contract 21.00 - 31.50 USD / Hour · Job Posted June 28, 2026
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Job Description

To provide scheduling appointments at the appropriate clinics. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care.

Job Responsibility

  • To provide scheduling appointments at the appropriate clinics
  • This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care

Requirements

  • High School Diploma or equivalent preferred
  • Bilingual in Spanish preferred
  • Minimum of one year experience with a multi-line telephone system
  • Customer service skills required for responding appropriately to patients, families, physicians and agency staff
  • Ability to transcribe and relay accurate messages on a timely basis
  • Knowledge of grammar usage, punctuation and style
  • Computer skills required
  • Clinic experience preferred
  • Medical terminology preferred
  • Excellent customer service skills required

Nice to have

  • Bilingual in Spanish preferred
  • Clinic experience preferred
  • Medical terminology preferred

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