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IKEA Logo IKEA · Call Center

Call Center Risk & Compliance Coworker

United States, Baltimore Employment contract 17.77 - 25.31 USD / Hour · Job Posted April 29, 2025

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Job Description

You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We’re a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that’s pretty cool!

Job Responsibility

  • Ensures the safety and security of the people and property per local regulations
  • Completes safety, security, and compliance audits and trainings
  • Maintains critical safety equipment such as alarms, radios, and security systems
  • Reports and follows up on incidents that occur
  • Responds to and coordinates emergency situations in work areas such as burglar alarms, fire alarms, active shooter and other emergency events

Requirements

  • 2 year work experience
  • Retail experience in safety, security, or loss prevention preferred
  • High School Diploma or equivalent
  • Candidates in Oregon, New York, and St. Louis, MO, must be eligible to obtain a security guard license as required by applicable local law

What we offer

  • Generous paid time off, holiday and sick time
  • Wisely Pay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
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