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Citi Logo Citi · IT - Software Development

Call Center Applications Developer Officer

India, Chennai · Job Posted December 28, 2025
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Job Description

The Applications Development Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Job Responsibility

  • Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements
  • Identify and analyze issues, make recommendations, and implement solutions
  • Utilize knowledge of business processes, system processes, and industry standards to solve complex issues
  • Analyze information and make evaluative judgements to recommend solutions and improvements
  • Conduct testing and debugging, utilize script tools, and write basic code for design specifications
  • Assess applicability of similar experiences and evaluate options under circumstances not covered by procedures
  • Develop working knowledge of Citi’s information systems, procedures, standards, client server application development, network operations, database administration, systems administration, data center operations, and PC-based applications
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

  • 2+ years of relevant experience
  • Experience in programming/debugging used in business applications
  • Working knowledge of industry practice and standards
  • Comprehensive knowledge of specific business area for application development
  • Working knowledge of program languages
  • Consistently demonstrates clear and concise written and verbal communication
  • Bachelor’s degree/University degree or equivalent experience
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