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We are seeking a passionate Cafe Waiter to help our team, ensuring the highest standards of product quality, customer service, and operational efficiency. This role requires a hands-on approach, creativity in menu offerings, and strong leadership skills to drive the cafes success.
Job Responsibility:
Prepare and serve drinks
Attend to customers
Maintain bar cleanliness
Process payments
Control bar inventory
Respond to customer requests and complaints
Collaborate with the floor team
Report any problems, requests, conflicts, or incidents to Supervisors and Managers
Demonstrate service attributes in accordance with industry expectations and company standards
Being attentive to guests & understand and anticipate guest needs
Accurately and promptly fulfilling guest requests
Maintain a high level of knowledge which will enhance the guest experience
Demonstrate a service attitude that exceeds expectations
Take appropriate action to resolve guest complaints
Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers
Be able to promote the hotel products and services
Requirements:
Prepare and serve drinks
Attend to customers
Maintain bar cleanliness
Process payments
Control bar inventory
Respond to customer requests and complaints
Collaborate with the floor team
Report any problems, requests, conflicts, or incidents to Supervisors and Managers
Demonstrate service attributes in accordance with industry expectations and company standards
Being attentive to guests & understand and anticipate guest needs
Accurately and promptly fulfilling guest requests
Maintain a high level of knowledge which will enhance the guest experience
Demonstrate a service attitude that exceeds expectations
Take appropriate action to resolve guest complaints
Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers
Be able to promote the hotel products and services