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We’re on the lookout for a passionate and experienced Café Supervisor to join our vibrant team at one of the most iconic cultural destinations in the world — The British Museum. Our cafés serve freshly brewed coffee, delicious sandwiches, vibrant salads, and indulgent cakes — all crafted with care and quality. As part of the Benugo family, we’re committed to creating memorable experiences for every guest, just as unforgettable as the museum’s treasures like the Rosetta Stone. As a Café Supervisor, you’ll play a key role in the day-to-day operations — from taking orders and preparing coffee to overseeing units. You’ll lead by example, ensuring exceptional service and smooth operations throughout the day. Please note that: We’re a 7-day operation, so we’re looking for candidates with full-time availability and the flexibility to work any day of the week (Monday–Sunday). Shifts typically run between 9:00am and 7:00pm, with occasional later finishes on Fridays (up to 9:00pm).
Job Responsibility:
Oversee the day-to-day operations by ensuring that our product and the service we provide are of highest standard at all times
Support management team in working towards improving sales and service
Ensure high levels of Food and Health & Safety are maintained at all times
Act as manager in management absence and motivate the team
Cash up duties after training
Stock control
Schedule design and daily allocation of tasks
Requirements:
A Cafe Supervisor experienced working in high volume operations
Excellent communicator and leader with the ability to motivate and inspire
Good food and beverage knowledge
Outstanding customer service and leadership skills
Full-time availability
Flexibility to work any day of the week (Monday–Sunday)
What we offer:
Free lunch on shift
Endless tea and coffee on shift
50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too
Competitive rate
Life Assurance
Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
Employee discounts at several retailers (via Hapi app) & fitness providers
Access to our Employee Assistance Programme & our trained Mental Health First Aiders