This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re looking for a proactive and motivated Café Supervisor to support the day-to-day operations of the café at our newly acquired site, RAF London. The site is located in Hendon. This is a hands-on role where you will work alongside your team to deliver excellent service, maintain high-quality standards, and ensure the café operates smoothly during service periods. As Café Supervisor, you will support the Café Manager in leading the team, training staff, and providing outstanding visitor experiences. At Restaurant Associates, we celebrate individuality and nurture talent. As Café Supervisor, you’ll gain valuable experience in a high-volume visitor environment, receive ongoing support from the leadership team, and have the opportunity to develop your career in hospitality management. In this role, you will actively supervise café operations, ensuring that team members deliver excellent service, maintain food quality, and follow all operational and health & safety procedures. You will lead by example, working alongside your team during service periods, and supporting the Café Manager in delivering a profitable and compliant operation.
Job Responsibility:
Supervise and support the café team during service, providing hands-on leadership to deliver excellent customer experiences
Deliver exceptional customer experiences, ensuring service and product quality exceed expectations
Assist with training, coaching, and development of team members
Monitor stock, food quality, and operational processes, ensuring compliance with health & safety and food safety standards
Support the Café Manager in achieving financial and operational targets
Communicate effectively with the team, clients, and visitors to ensure smooth operations and high satisfaction
Assist with reporting, record-keeping, and daily operational tasks as required
Requirements:
Previous experience in a supervisory or team-leading role within a café, retail catering, or public catering environment
Hands-on approach, comfortable working alongside the team during busy service periods
Strong organisational and communication skills
Ability to motivate, coach, and support team members to deliver excellent service
Flexible, adaptable, and able to thrive in a fast-paced, visitor-focused environment
Basic financial awareness and understanding of operational targets
Knowledge of health & safety and food safety standards
Experience in contract catering or managing high-volume visitor-led operations
What we offer:
A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged
20 days annual leave (Excluding bank holidays and national holiday days)
Free staff meals whilst at work
Access to Compass Group company perks & benefits
Perks for Works discounts and promotions
Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks