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Cafe Supervisor

14forty.co.uk Logo

14forty

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

17.95 GBP / Hour
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Job Description:

The Cafe Supervisor will lead and manage a team of six food runners, overseeing the delivery of hot and cold meals from the kitchen to patient feeding pantries across five floors. This role ensures the smooth service of approximately 420 meals daily across breakfast, lunch, and dinner.

Job Responsibility:

  • Lead, schedule, and manage a team of food runners and tray line staff, ensuring smooth meal service across all wards
  • Train and coach staff on food safety, tray accuracy, patient identification, and customer service standards
  • Ensure adequate staffing coverage and monitor performance, escalating issues when needed
  • Oversee meal tray assembly, checking diet codes, allergies, textures, and patient preferences
  • Verify patient identification protocols and manage timely distribution and collection of meals
  • Coordinate special diets, late trays, substitutions, and communicate with nursing teams and dietitians
  • Enforce food safety, hygiene, and infection control policies, including daily inspections and documentation
  • Assist with tray line operations, basic prep, portioning, and restocking during peak periods or staffing shortages
  • Respond promptly to patient meal concerns, maintaining high standards of service and professionalism
  • Uphold confidentiality, safeguarding, and privacy standards at all times

Requirements:

  • Experience in contract catering or retail
  • Strong understanding of large-scale back-of-house operations, logistics, and labour budget management
What we offer:
  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people award
  • Long service awards
  • Access to some great high street discount vouchers

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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