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Cafe Supervisor

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

16.30 GBP / Hour
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Job Description:

Join White Rabbit Hospitality as Cafe Supervisor – Be Part of Something Brand New in Canary Wharf. Something exciting is coming to Canary Wharf and we want you to help build it. White Rabbit Hospitality creates and operates bespoke Food & Beverage spaces within hotels. We're launching a brand new hotel destination in the heart of London's most dynamic district and we're looking for an enthusiastic, guest-focused Cafe Supervisor to join us from the very beginning. This isn't a role where you walk into someone else's operation. This is your opportunity to help shape the culture, build the team, and define what a brilliant cafe experience looks like, from day one.

Job Responsibility:

  • Supervise the day-to-day cafe operation, supporting and leading the team through every service period to deliver a consistently excellent guest experience
  • Lead by example on the floor and behind the counter, from crafting exceptional coffee to greeting every guest with genuine warmth
  • Support the training, onboarding, and ongoing development of cafe team members
  • Maintain a clean, well-stocked, and beautifully presented cafe environment at all times
  • Assist with stock management, ordering, and waste control
  • Handle guest feedback with professionalism and warmth
  • Support the wider F&B team and management with the smooth running of the hotel's food and beverage operation
  • Bring energy, positivity, and genuine care to every shift

Requirements:

  • Proven experience in a cafe, coffee shop, or hospitality environment, with some supervisory or team leadership experience
  • A genuine passion for coffee, hospitality, and creating exceptional guest experiences
  • Strong barista skills with a thorough knowledge of espresso-based drinks and coffee preparation (desirable)
  • A warm, confident, and engaging personality
  • The ability to lead and motivate a small team, remaining calm and positive during busy service periods
  • Good awareness of food safety, hygiene standards, and allergen requirements
  • Experience with EPOS or till systems (desirable)
  • A flexible approach to working hours, including early mornings, weekends, and peak periods as required by the business

Nice to have:

  • Strong barista skills with a thorough knowledge of espresso-based drinks and coffee preparation
  • Experience with EPOS or till systems
What we offer:
  • OTE hourly rate of £16.30 per hour
  • A ground-floor opportunity to join a brand new hotel opening and help shape the cafe operation from scratch
  • Dining discount across the White Rabbit Hospitality portfolio
  • Full training and a thorough induction
  • Real opportunities for career progression
  • A supportive, values-driven team environment
  • 28 days holiday including bank holidays
  • Regular team events, tastings, and brand experiences

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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