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Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. Provide guests with food and beverage offerings, assistance with retail purchases and maintain the Café & Pantry work area. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction.
Job Responsibility
Provide guests with food and beverage, assistance with retail purchases and maintaining the Café & Pantry work area
Properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or house charges
Provide accurate information to guests in a courteous manner
fill all reasonable guest requests or requirements
anticipate guest needs
Requirements
Minimum two years food & beverage service or retail related work
Ability to prepare food and beverage offerings and offer Retail assistance
Ability to accurately process cash and credit card transactions and read and write English