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Cafe Manager

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Morrisons

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Location:
United Kingdom , Liverpool

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

We’re recruiting for a high performing Café Manager to help our business to continue to grow and succeed. Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafes are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service.

Job Responsibility:

  • Listen and respond to our customers feedback and react accordingly
  • Ensure market leading availability across the store
  • Work with the other Managers in store to lead a supportive and performance driven department
  • Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
  • Deliver training to ensure team have the capability and confidence to deliver their role
  • Enable colleagues to work with confidence across various departments
  • Identify and develop talent within the department
  • Build effective relationships with other operating departments
  • Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department
  • Take a leadership role within the store
  • Ensure resource is planned thoroughly

Requirements:

  • Experience of managing a team in a fast paced environment
  • Great communicator who can share knowledge, experience and best practices
  • Ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
  • Adaptable to change, whilst being able to challenge effectively
  • Actively listen to and respond effectively to customers and colleagues

Nice to have:

  • Previous experience working in the retail industry
  • Experience in hospitality, the service industry or travel & tourism
  • Passion for delivering exceptional customer service
What we offer:
  • 15% uncapped Morrisons discount for you (both in store and online)
  • 10% discount for a designated friend/family member
  • 25 days holiday plus 8 statutory holidays pro rata
  • Private Aviva Healthcare plan
  • Annual bonus scheme
  • GPhC fees paid
  • Generous company pension contributions
  • 4 x life assurance through our company pension scheme
  • Enhanced maternity, paternity and adoption schemes
  • Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers

Additional Information:

Job Posted:
January 06, 2026

Expiration:
March 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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