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We are seeking a Café Manager to join our Food & Beverage Team at Mossman Gorge Cultural Centre. Embraced by one of the world's most beautiful locations, the Mossman Gorge Cultural Centre is an enticing destination to introduce visitors to both the stunning natural beauty of the Daintree and the rich culture of the Kuku Yalanji people. As Café Manager, you will lead the daily operations of our café, driving exceptional guest experiences, strong financial performance and a high-performing team culture. We’re looking for a hands-on hospitality leader with sharp commercial acumen, a passion for service excellence and the ability to motivate and develop a diverse team.
Job Responsibility:
Lead and oversee day-to-day café operations, ensuring smooth and efficient service delivery
Monitor sales, wage costs and expenses to achieve financial targets and KPIs
Manage rostering, stock control, supplier coordination and stocktakes
Ensure full compliance with food safety, hygiene and WHS standards
Coach, mentor and performance manage the Assistant Café Manager and café team
Own café performance across service, people and profit
Deliver exceptional guest experiences every shift
Build a motivated, accountable and high-performing team
Requirements:
Proven experience in a café, restaurant or hospitality leadership role
Strong financial acumen with experience managing budgets, KPIs and labour costs
Experience in rostering, stock control and supplier management
Food Safety Supervisor Certificate (required)
Current Food Safety and hygiene certification
Strong leadership and communication skills
A National Criminal History Check is a mandatory step in the recruitment process
What we offer:
Competitive pay and benefits
Resort Discounts at Accor Hotels & Ayers Rock Resort
Internal Growth and movement within the resort and our company