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Café Executive

India, Bengaluru · Job Posted February 20, 2026
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Job Description

The Café Executive is responsible for the smooth day-to-day operation of the café within the facility, ensuring high standards of food quality, hygiene, customer service, and compliance with facilities management policies.

Job Responsibility

  • Oversee daily café operations including food service, beverage preparation, and counter management
  • Ensure timely opening and closing of the café as per facility schedules
  • Maintain high standards of customer service for employees, visitors, and guests
  • Coordinate with food vendors, pantry suppliers, and service contractors
  • Ensure service-level agreements (SLAs) are met
  • Report maintenance issues related to café equipment, plumbing, or electrical systems
  • Ensure compliance with food safety, hygiene, and sanitation standards
  • Monitor cleanliness of café, pantry, storage, and dining areas
  • Follow health, safety, and facilities management policies
  • Monitor inventory levels of food items, beverages, and consumables
  • Place requisitions and maintain stock records
  • Minimize wastage and control operational costs
  • Supervise café staff and support staff
  • Ensure proper grooming, uniforms, and behavior standards
  • Assist in staff scheduling and attendance tracking
  • Maintain daily operational reports, feedback logs, and incident reports
  • Share customer feedback and improvement suggestions with management

Requirements

  • Diploma or degree in Hotel Management, Hospitality, or Facilities Management preferred
  • 2–4 years of experience in café operations, hospitality, or soft services within facilities management
  • Experience in corporate, commercial, or industrial facilities is an advantage
  • Knowledge of café or food service operations
  • Understanding of facilities management practices
  • Strong communication and customer service skills
  • Basic knowledge of food safety and hygiene standards
  • Ability to multitask and work in a fast-paced environment

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