Café Boulud General Manager Job at Four Seasons (Toronto)

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in the hotel’s restaurants and bar to ensure that established cultural and core standards are met
short & long-range strategic planning for respective outlet operation
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, group contacts and new patrons
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for our Fine Dining and Lounge Operations, while following and maintaining all local, state, and federal laws relating to alcohol service and consumption
The ability to work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menus, wine list options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit

8-10 years of previous experience managing a high-volume restaurant and bar, ideally in a luxury or fine dining setting
Exceptional knowledge of food & beverage, have creativity and flair
Strong business acumen, a strong work ethic and people-management skills
Sommelier certification and/or WSET qualifications
In-depth knowledge of the Toronto restaurant scene
Excellent ability to handle high profile customers under pressure
Extremely high level of professionalism
A college degree preferably specializing in hotel/restaurant management or business administration, or equivalent experience
Some travel may be required for training, conferences and special events
Smart Serve Certification is a must

Paid time off, including vacation days, management holiday days, and sick days
Complimentary meals in our employee dining room, OASIS
Complimentary dry cleaning of business attire
Robust extended flex benefit plan, including medical, HCSA, dental, vision, life insurance, virtual health care, Employee and Family Assistance Program