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Macy's is an iconic department store with a rich history spanning over 160 years, recognized nationwide not just for its extensive product offerings but also for creating memorable experiences through events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. Over the years, Macy's has become synonymous with innovation, tradition, and exceptional customer service, making it a cherished destination for shoppers and a respected employer within the retail industry. Known for its commitment to quality, customer engagement, and cultural contributions, Macy's continuously adapts to the evolving retail landscape while honoring its heritage. Its nationwide presence and dedication...
Job Responsibility:
Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations
follows company standards and maintains work area and equipment in accordance with Health Department standards
follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience
educate, sample, and serve customers craveable food and beverage products
follows station specific duties and responsibilities
opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
maintains PAR stock levels and standards in product presentations
produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards
follows Starbucks merchandising and signing standards
maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards
foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
perform other duties as needed
Requirements:
No education or experience required
1-2 years related experience
ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
What we offer:
Merchandise discounts
performance-based incentives
annual merit review
employee assistance program with mental health counseling and legal/financial advice