Café Associate

• Stays informed about all events and offerings of Grace Farms Foundation and shares this information with visitors
• Greets all customers with warm, friendly service
• Processes each customer order through the Grace Farms Point of Sales and credit card transaction system
• Follows all Grace Farms beverage recipes and procedures
• Assists team set up and clean up after internal catered events
• Follows all health & safety procedures when fulfilling guest pastry and food orders
• Communicates and educates customers about menu items, retail items and specials
• Works to maintain a good customer experience and reports any customer complaints
• Assists the culinary team with getting food orders out to customers
• Promotes a safe and clean service environment by supporting sanitation and cleanliness standards
• Communicates on a high level with the kitchen team to expedite customer orders
• Helps clear and wash dishes when needed
• Maintains Commons area clean throughout shift
• Practices proper food organization, labeling, and storage
• Maintains regular and consistent attendance and punctuality
• Other duties as assigned

• High school diploma or equivalent required
• Customer service experience required
• food/beverage service preferred
• Working knowledge of a Point of Sale (POS) system
• MUST have reliable transportation as we are NOT near public transportation
• Exceptionally friendly people-skills
• Outstanding interpersonal communications skills with external guests and internal colleagues
• Excellent team player who regularly assists their colleagues with a cheerful disposition
• Ability to maintain high-energy throughout the day
• ability to remain calm, friendly and unflustered during high volume periods of operations
• Must possess patience, empathy and a generous, positive, and can-do outlook
• Able to work effectively in collaboration with diverse groups of people
• Flexible schedule that will include weekends and some evenings

food/beverage service