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Join the cafe team at Grace Farms, a stunning cultural and humanitarian center in New Canaan, CT, where every cup of coffee, tea and warm welcome helps create a place of beauty, connection, and purpose. As a Café Associate, you'll work in the architecturally acclaimed River building, greet guests from around the corner and around the world, and serve delicious, fresh food and drinks while supporting events that inspire and bring people together. If you love working with people, thrive in a lively, team-focused environment, and want your work to be as meaningful as it is fun, we'd love to have you on our team!
Job Responsibility:
Stays informed about all events and offerings of Grace Farms Foundation and shares this information in an accurate and enthusiastic manner with visitors to the Commons
Greets all customers with consistently warm, friendly, personalized greeting and service to every guest and customer
Processes each customer order through the Grace Farms Point of Sales and credit card transaction system
Follows all Grace Farms beverage recipes and procedures to make requested drink orders for customers
Assists team set up and clean up after internal catered events
Follows all health & safety procedures when fulfilling guest pastry and food orders
Communicates and educates customers about menu items, retail items and specials - including ingredient lists
Works to maintain a good customer experience and reports any customer complaints to their supervisor
Assists the culinary team with getting food orders out to the customers
Promotes a safe and clean service environment by supporting Grace Farms sanitation and cleanliness standards
Communicates on a high level with the kitchen team to expedite customer orders
Helps clear and wash dishes when needed
Maintains Commons area clean throughout shift, performs cleaning tasks such as sweeping, wiping down tables, pushing in chairs, collecting trays and maintaining back counter area tidy
Practices proper food organization, labeling, and storage
Maintains regular and consistent attendance and punctuality
Other duties as assigned
Requirements:
High school diploma or equivalent required
Customer service experience required, and food/beverage service preferred
Working knowledge of a Point of Sale (POS) system
MUST have reliable transportation as we are NOT near public transportation