Cafe Assistant

• Provide an excellent customer experience whether this be serving in the café, providing expert knowledge about the attraction, selling retail items, or ensuring every visitor feels welcomed and is keen to return after a memorable visit, through great engagement & service
• Help with preparation of food for the Café
• Ensure that customer excellence is always a priority, by responding quickly and efficiently to questions and dealing with enquiries, particularly when on the welcome desk, or by phone/email
• Demonstrate a flexible approach to the rota to work across departments involving café, retail, and admissions/welcome desk & conferences
• Work as a team to ensure retail and catering stock is kept up to date, replaced, recorded, and help to prepare any stocktaking counts

• You will be exceptionally customer focused - you may have some relevant experience in a similar customer facing environment (retail, hospitality)
• Level 2 Food & Hygiene qualification (Desirable)
• You will need basic IT skills - using Microsoft Office, email & Internet & be willing to learn our systems
• You will have the ability to work well under pressure during busy periods
• You will have the ability to prioritise tasks and manage workload

Level 2 Food & Hygiene qualification