Café Ambassador Job at Capital One (Victor)

New

Café Coach

Welcome to a new idea in banking. Here at Capital One, we're redefining how peop...

Location

United States , New York

Salary:

112100.00 - 126000.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or Equivalent Certification
At least 2 years of Customer, Retail, or Financial Services experience
At least 1 year of People Management experience or 2 years Retail Bank Experience

Job Responsibility

Lead a Café team and facilitate legendary experiences for Customers
Build alliances with local organizations and collaborate with vendors to generate new business
Mentor and guide Café Ambassadors for individual development and team performance
Maintain the physical space and coach Café Ambassadors to create a welcoming environment
Work with local businesses, nonprofits and charities to plan events
Showcase Capital One's products, services and experiences
Assist customers and steer them toward their financial goals

What we offer

Performance based incentive compensation (cash bonus(es) and/or long term incentives)
Comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

New

Café Ambassador

Are you someone who finds their purpose in helping others? Do you love connectin...

Location

United States , Bloomington

Salary:

47840.00 - 55016.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales or Customer Service experience

Job Responsibility

Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
Stay curious, adaptable and have a desire to learn and grow through self development
Continually learn new digital and technical skills
Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
Volunteer within the community and be an advocate for financial literacy

What we offer

complete benefits program
health, financial and other benefits that support your total well-being

Fulltime

New

Part - Time Café Ambassador

Are you someone who finds their purpose in helping others? Do you love connectin...

Location

United States , Boston; Cambridge; Somerville

Salary:

52624.00 - 57408.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales or Customer Service experience

Job Responsibility

Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
Stay curious, adaptable and have a desire to learn and grow through self development
Continually learn new digital and technical skills
Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
Volunteer within the community and be an advocate for financial literacy

What we offer

A complete benefits program
Unique benefits and enrollment programs designed to help you be your happiest, healthiest self
Belief that great work doesn’t mean sacrificing your well being
Mission to set the standard for personal flexibility

Parttime

Café Ambassador

Are you someone who finds their purpose in helping others? Do you love connectin...

Location

United States , Des Peres

Salary:

47840.00 - 55016.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales or Customer Service experience

Job Responsibility

Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
Stay curious, adaptable and have a desire to learn and grow through self development
Continually learn new digital and technical skills
Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
Volunteer within the community and be an advocate for financial literacy

What we offer

A complete benefits program
Health, financial and other benefits that support your total well-being

Parttime

Café Ambassador - South Lake Union

Are you someone who finds their purpose in helping others? Do you love connectin...

Location

United States , Seattle

Salary:

52624.00 - 57408.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales or Customer Service experience

Job Responsibility

Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
Stay curious, adaptable and have a desire to learn and grow through self development
Continually learn new digital and technical skills
Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
Volunteer within the community and be an advocate for financial literacy

What we offer

A complete benefits program
Unique benefits and enrollment programs designed to help you be your happiest, healthiest self
Belief that great work doesn’t mean sacrificing your well being
Mission to set the standard for personal flexibility
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Café Service Specialist / Barista

Are you looking to continue your career path in hospitality and also have your n...

Location

United States , St. Petersburg

Salary:

Not provided

Power Design

Expiration Date

Until further notice

Requirements

At least 2-5 years of experience working in a field within the hospitality and service industry
Excellent customer service skills, including patience and a friendly demeanor
Engaging and outgoing personality to build relationships and ensure customer satisfaction
Ability to multi-task, prioritize, and problem-solve while ensuring a “customer first” mentality
Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation and growth

Job Responsibility

Be a front-facing ambassador of the Surge café and PDI culture
Make and serve coffee/espresso drinks, smoothies and beverages in a timely manner
Deliver and set up catered events for campus functions
Partner with marketing on new and exciting café specials
Replenish condiments, beverages and supplies as needed
Assist with food and beverage services, assisting café team where needed
Perform closing tasks and daily cleaning duties to preserve the café environment as safe, clean, and inviting

What we offer

No nights, weekends, or holidays
Work-life balance

Fulltime

New

Clubhouse Floor Lead

The Floor Lead is dedicated to delivering the legendary Rapha customer experienc...

Location

Spain , Mallorca

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

Must be 18 years of age or older
Must have the right to work in Spain
Experience in a luxury retail environment
Ability to demonstrate excellent leadership skills and flexibility to adapt
Empathy to deal with challenging customer relations and a high level of independence
Passionate about delivering legendary customer experiences
A proven track record of delivering results and the drive to exceed expectations
Ability to use visual merchandise standards as a tool to drive sales as well as to oversee sales-orientated stock allocations
Personable and friendly – a good communicator that is approachable and engaging
Ability to prioritise and demonstrate initiative

Job Responsibility

Deliver the legendary Rapha experience by inspiring and leading the team to engage, develop and maintain relationships with all Clubhouse visitors
Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service, setting high standards for the rest of the team to follow
Drive sales by effectively uncovering the customer’s needs and presenting appropriate range solutions
Provide expert Rapha product knowledge
Understand the full café offering and recommend menu items to customers
Create a friendly and welcoming environment, where the sport and culture of cycling can flourish
Always communicate positively about the brand, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity & Communication
Maintain the highest Visual Merchandising and House-keeping standards, ensuring that others do the same
Assist in the planning and delivery of Clubhouse Rides and Events
Support the team and work together to create an inspiring and positive working environment

What we offer

50% apparel discount and a discount for family and friends
An annual clothing allowance
Free membership to the Rapha Cycling Club
Enhanced Parental Leave
Company Pension Scheme
Generous Bonus Scheme
6 hours of free counselling/therapy/coaching sessions with MyndUp
Industry partner discounts
Up to 2 additional days paid time off to participate in a sportive or similar related cycling event
Bike racing expenses up to £35 per race entry

Clubhouse Manager

We are looking for a Clubhouse Manager to drive the overall success of our Rapha...

Location

Spain , Mallorca

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

EU valid working permit
Spanish and English speaker (any other language valuable)
3-5 years experience in a retail leadership role
Passion for delivering world-class customer experiences and being present on the sales floor
Proven track record of delivering results and exceeding expectations
An understanding of food & beverage retailing (experience in café operations is a plus)
Excellent planning and organisational skills, and attention to detail
Strong stakeholder management skills
Exceptional leadership and people management skills
Enthusiastic about community and relationship-building in Mallorca's cycling scene

Job Responsibility

Responsible for the overall performance of Rapha's Mallorca Clubhouse store
Owning Rapha in Mallorca – Create a localised strategy, make decisions, and take action to grow cycling culture and deliver Rapha’s business goals
Responsible for achieving EBITDA & Retail Key Performance Indicators
Ensure every in-store guest receives a world-class, unique experience that embodies the best of Rapha
Leverage business insights and product performance to identify commercial and community opportunities in the Mallorca market
Work cross-functionally to create a compelling, Mallorca-focused strategy, implementing plans to grow cycling and inspire a life by bike
Ensure employee experience is ‘best-in-class’ and aligned with Rapha’s values
Collaborate with the Marketing team to drive customer acquisition through engaging activations and local partnerships
Lead the team in running the Clubhouse efficiently and drive localised event & ride programming for maximum ROI
Work with Merchandising & VM Teams to highlight the best product selection while maintaining high standards

What we offer

We offer all our employees a 50% apparel discount and a discount for family and friends
An annual clothing allowance
Free membership to the Rapha Cycling Club
Enhanced Parental Leave
Company Pension Scheme
Generous Bonus Scheme
6 hours of free counselling/therapy/coaching sessions with MyndUp
Industry partner discounts
Up to 2 additional days paid time off to participate in a sportive or similar related cycling event
Bike racing expenses up to £35 per race entry

Fulltime

Café Ambassador

Capital One

Location:
United States , Victor

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 13, 2026

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