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Capital One · Banking

Café Ambassador- Southport

United States, Chicago Employment contract 47840.00 - 55016.00 USD / Year · Job Posted May 29, 2026

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Job Description

As a Café Ambassador, you are the face of Capital One’s mission to change banking for good. You’ll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you’ll act as a high-end service specialist and a guide to digital banking.

Job Responsibility

Proactively engage with guests in a high-energy environment
Share the value of Capital One’s products and services through genuine conversation
Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges
Host and support local events that promote financial health
Advocate for our customers, problem solve, and own issue resolution
Foster a supportive, inclusive environment where every guest feels welcome
Be on the move and active throughout the day

Requirements

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales, or Customer Service experience

Nice to have

Associate’s degree
2+ years of banking experience
2+ years of Retail or Customer-facing experience
Proficient in G-Suite
Strong written and oral communication skills

What we offer

Day 1 coverage for Medical, Dental, Vision and Prescriptions
Flexible Spending Accounts
Life and Disability Insurance
Paid Time Off
Education Assistance
Matching 401(k) contribution up to 7.5%
Paid Parental Leave
Mental Health support
Back-up Child or Elder Care
Threads line clothing
Custom beverage while working

Capital One - All Job Offers

47840.00 - 55016.00 USD / Year · Chicago

Café Ambassador- Southport

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