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The CAE Applications Engineer will be responsible for supporting and promoting the Concepts NREC Agile suite of turbomachinery design software to current and prospective clients.
Job Responsibility:
Assume role as the primary technical contact for the CAE software product suite
Assist regional sales managers with technical support activities throughout the sales cycle, including demonstrations, presentations, trial license/evaluation training
Create and utilize a rigorous suite of design cases for each product as part of regular QA testing on beta, maintenance, and release versions of the codes
Create videos, tutorials, and exercises for CAE software features and enhancements
Maintain a library of presentations that sufficiently demonstrate the capabilities of each code
Verify and test bug fixes and product enhancements
Perform technical validation for customers to aid in their purchase decisions
Assist in product development by gathering and organizing customer feedback
Support customer training activities
Stay up to date with our competitor’s strengths & weaknesses
Compile technical knowledge-based articles from software support database
Perform other qualified tasks as directed by the CAE Engineering Software Global Support Manager when necessary
Requirements:
Bachelor’s degree in engineering
1-2 years of direct applications engineering experience with engineering design software
1-3 years of engineering design and analysis experience, with specific focus on turbomachinery, is preferred
Strong communication skills
Ability to work on a team and meet deadlines
Goal and detailed oriented
This position will require global travel up to 20% of working time