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Cabin Maintenance Controller

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Air Canada

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Location:
Canada , Toronto

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Cabin Maintenance Controller is responsible to monitor Cabin and IFE systems, and provide technical support to Maintenance Control, Line Maintenance, In-Flight Service and Flight Operations.

Job Responsibility:

  • Provide direct technical support/advice to Inflight Service and Flight Ops (during flights)
  • Line/Base Maintenance, Engineering, Airframe MRO, Vendors and other departments on a daily basis
  • Maintain aircraft reliability in conjunction with Cabin Standards and Engineering
  • Initiate follow-ups on recurrent defects, dark flights and cabin safety incidents
  • Investigate, identify and issue Cabin Technical Support Requests (CFMR)
  • Recommended maintenance action for all Cabin Systems
  • Prioritizing and planning the cabin and aircraft work to Line Maintenance stations and Maintenance Bases
  • Optimize aircraft downtime opportunities to meet performance targets
  • Keep track of performance and adjust daily plan accordingly
  • Work in conjunction with Planning department to develop recovery plans
  • Evaluate and identify flight schedule opportunities for cabin deviations and condition for maintenance work to be accomplished

Requirements:

  • Technical school training in an aeronautical field or equivalent
  • Post high school and/or university training an asset
  • Sound technical knowledge of processes and procedures relative to Air Canada’s Maintenance Programs
  • Detailed technical knowledge of aircraft Inflight Entertainment, Wi-Fi and Avionics Systems
  • Ability to develop and write clear, concise technical descriptions, instructions, information sheets and reports using simplified English
  • Ability to interpret engineering drawings, including wiring diagrams, Illustrated Part List and other type of Technical Instructions
  • Good analytical skills and ability to coordinate issues to successful conclusion
  • Good judgment and strong focus on continuous improvement
  • Good knowledge of cabin interiors, seats, lavatories, galleys and lighting systems
  • Ability to assess operational situation and make decisions on problems in terms of aircraft downtime, manpower, and resource requirements
  • Strong customer focus
  • Ability to adapt and react quickly to changes in a stressful environment, with minimum supervision
  • Team oriented individual with good communication skills
  • Knowledge of Excel, Word, PowerPoint, Access, TRAX and Netline
  • Must be available for shift pattern work (Day and Night shift)
  • A.M.E license is an asset
  • Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
  • Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment
  • Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest
  • Based on equal qualifications, preference will be given to bilingual candidates

Nice to have:

  • Post high school and/or university training an asset
  • A.M.E license is an asset
  • Bilingualism is an asset (preference given to bilingual candidates)

Additional Information:

Job Posted:
March 24, 2026

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