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A career without limits. As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
Job Responsibility:
Deliver world-class service that upholds British Airways' reputation for excellence
Ensure all safety, security and operational procedures are followed to the highest standards
Adapt to different customer needs and circumstances with professionalism and care
Requirements:
12 months of customer service experience
Aged 18 or over at time of application
Proficient in both spoken and written English
Have the right to work in the UK, and a passport that allows unrestricted global travel
Nice to have:
Resilient
Open-minded
Organised
Communicator
Positive
Collaborative
What we offer:
Unlimited basic and premium standby tickets on British Airways flights
Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family
Voluntary Private Healthcare
Cycle to Work
Electric Car Scheme
British Airways Pension Scheme
Free Eye Test
Access to Perks at Work
Travel Industry discounts
Gymflex membership
Tech Scheme (up to £1,500 towards tech purchases)
Free parking across various British Airways locations