Cabin Crew Jobs

TUI

Location:
United Kingdom, Norwich

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!

Job Responsibility:

Deliver exceptional customer service with a ‘sales through service’ mind-set
Ensure customer satisfaction is at the heart of everything you do
Prioritize the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these
Always be looking for opportunities to grow and develop
Be a confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues
Work as a team to deliver results
Be flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same

Requirements:

Passionate about delivering exceptional customer service and going the extra mile
Motivated to complete and pass our training in Safety, First Aid & Service, then apply it confidently
Skilled at handling multiple priorities, solving problems, and staying composed even under pressure
A collaborative team player with strong communication, fluent in English for a smooth interaction with passengers and colleagues
Flexible and positive mindset, ready for a role where no two days are the same
You’re 18 years of age on 1st March 2026
You’re able to reach a height of 6ft.2” or 1.89 m, bare feet flat on the floor
Able to perform all regulatory duties including being able to sit and fully fasten an aircraft over-shoulder jump seat harness
You’re able to swim at least 25 meters
You’re willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment
You can understand, speak and write good English equivalent to CEFR B2 or ILR L3
Able to work shifts across a 24/7 flight programme and be able to report in uniform at Base in 90 minutes
Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel
Successful candidates will be required to undergo background security checks, where positive results are required and provide proof of required vaccinations in accordance with company and regulatory guidelines

What we offer:

Fantastic holiday benefits including discounts, special offers and life assurance
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
Complimentary uniform and work-related airport parking
Excellent rates with foreign exchange
Pension scheme

Additional Information:

Job Posted:
December 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Cabin Crew

TUI

Location:United Kingdom, Norwich

Category:Hospitality and Tourism

Contract Type:Not provided