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Cabin Crew Specialist

https://www.tui.com Logo

TUI

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Location:
Germany , Langenhagen

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Cabin Crew Specialist, you will manage IT-related activities such as strategic planning, IT project oversight, and optimisation of back-office IT processes. Key responsibilities include handling iPad-related disruptions, managing data in the Vector system, facilitating collaboration with InfoTec, preparing communication materials for Cabin Crew, and supporting recruitment and training.

Job Responsibility:

  • Review, analysis, and processing of IT Cabin and IQSMS reports
  • support and development of various IT projects
  • point of contact and support for iOS updates, UATs, bug fixing, app releases, iPad distribution, rollouts, MDM support, and 2nd-level iPad support
  • administrative tasks in the back-office system
  • processing in the back-office system Vector
  • close collaboration and exchange with various departments and InfoTec
  • support for social partner preparation and follow-up
  • creation and provision of Cabin Crew communications
  • support for efficient mailbox handling and telephone availability
  • support in recruitment, seasonal selection, and potential development measures for Cabin Crew

Requirements:

  • Independent and self-reliant work style
  • high commitment and resilience
  • experience in project management for complex projects with interdisciplinary teams, preferably in an international environment
  • willingness to travel
  • quick comprehension, abstraction, assertiveness, and mediation skills
  • excellent communication skills and commitment
  • conflict resolution skills
  • teamwork and empathy
  • confident and professional demeanor
  • completed studies in computer science or a comparable degree
  • experience in office administration and project management
  • strong IT skills and affinity
  • proficiency in MS Office
  • fluency in English
What we offer:
  • Attractive remuneration
  • discretionary bonus schemes
  • generous travel benefits
  • extensive health & well-being support
  • flexible working
  • access to the TUI Learning Hub
  • intercultural collaboration
  • involvement with local charity and sustainability initiatives

Additional Information:

Job Posted:
May 01, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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