Cabin Crew Manager Job at British Airways (London)

Cabin Crew Specialist

As a Cabin Crew Specialist, you will manage IT-related activities such as strate...

Location

Germany , Langenhagen

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Independent and self-reliant work style
high commitment and resilience
experience in project management for complex projects with interdisciplinary teams, preferably in an international environment
willingness to travel
quick comprehension, abstraction, assertiveness, and mediation skills
excellent communication skills and commitment
conflict resolution skills
teamwork and empathy
confident and professional demeanor
completed studies in computer science or a comparable degree

Job Responsibility

Review, analysis, and processing of IT Cabin and IQSMS reports
support and development of various IT projects
point of contact and support for iOS updates, UATs, bug fixing, app releases, iPad distribution, rollouts, MDM support, and 2nd-level iPad support
administrative tasks in the back-office system
processing in the back-office system Vector
close collaboration and exchange with various departments and InfoTec
support for social partner preparation and follow-up
creation and provision of Cabin Crew communications
support for efficient mailbox handling and telephone availability
support in recruitment, seasonal selection, and potential development measures for Cabin Crew

What we offer

Attractive remuneration
discretionary bonus schemes
generous travel benefits
extensive health & well-being support
flexible working
access to the TUI Learning Hub
intercultural collaboration
involvement with local charity and sustainability initiatives

Fulltime

Crew Support Specialist

Crew Support Specialist - Customer, Cabin and Inflight Services (CCIS) is a func...

Location

Morocco , Casablanca

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Strong organisational and time-management skills, with the ability to prioritise tasks
Excellent communication skills
Accuracy, attention to detail and problem-solving abilities
Ability to work independently and as part of a team
Sound IT skills to include the Microsoft suite together with a natural aptitude to learn in-house systems
Proven track record of working in a customer service environment
Effective collaboration skills and the ability to work independently using own initiative with the confidence to escalate where appropriate
Ability to implement and embed new ways of working

Job Responsibility

Monitor daily Cabin Report feedback to identify trends, ensure timely follow-up with in-flight operations and service providers, and deliver weekly insights. Compile a monthly KPI report with SLA-aligned analysis and mitigation strategies
Assist in investigating CCIS related occurrences & delays, contributing to the on-time performance and KPI’s. Provide disruption support for unscheduled flights and onboard customer and cabin crew initiatives
Work in collaboration with internal and external stakeholders ensuring information is communicated in a timely manner and that all data is recorded accurately and delivered against timescales and supplier contractual agreements including invoice auditing and coding
Coordinate with stakeholders to ensure timely updates on product rollouts, service concepts, and CSAT developments.Ensure accurate data capture, delivery, and follow-up to confirm successful implementation
Support on clear, engaging communications such as cabin crew briefs, newsletters, and operational documentation to keep cabin crew informed and aligned
Support where required on onboarding communications and coordinate the setup of devices, applications, and IT accounts, ensuring a smooth start for new cabin crew members
In partnership with Cabin Crew Management, provide operational and administrative support as required
Contribute to performance discussions with Cabin Crew Executives to support the evaluation of senior cabin crew and cabin crew contracts
Actively participate in crew engagement initiatives, including cabin days and other events, fostering a strong sense of community and connection. Occasional travel to Marrakech and Agadir to support In-Flight Services
Conduct ramp and supplier unit visits, performing spot checks on loading and product quality to support menu and range updates as needed

What we offer

Attractive remuneration from 5000 Dirhams per month, plus meal allowance of 130 and transport allowance of 250 per month, discretionary bonus schemes, generous travel benefits, extensive health & well-being support
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and team
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation

Parttime

Team Lead Crew Office TUIfly Nordic

This is a shift-based role within a 24/7 operation, which requires flexibility t...

Location

Sweden , Stockholm

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Proven experience leading and motivating a team in a fast-paced, operational environment
Extensive experience in crew scheduling and resource planning, ensuring flight coverage while adhering to regulations
Ability to assess operational data quickly and make informed decisions to improve performance and efficiency
Comfortable making decisions in a complex environment, considering both immediate and long-term implications
Proven ability to build trusting, effective relationships and work across multiple teams
A strong understanding of financial implications and the ability to manage costs effectively
Highly self-driven, organized, and able to manage multiple priorities with a high degree of attention to detail
In-depth understanding of aviation regulations and legislative guidelines
Fluent in both Swedish and English, spoken and written

Job Responsibility

Ensure safe, efficient, and compliant crew management, scheduling and logistics in accordance with TUI operations manuals and procedures
Oversee the flight programme for TUIfly Nordic, ensuring complete flight coverage, operational flexibility, and identifying cost-saving opportunities
Collaborate closely with the TOCC Crew Control Manager and other Crew Team Leaders to design and implement activities for continuous improvement in crew scheduling, fostering a culture of effectiveness, innovation, and customer-orientation
Ensure sufficient crew resources to meet the operational demands within the AOC and the TUI Group
Effectively lead, motivate and develop your team of crew officers daily to increase operational excellence in their ways of working, to aim for the optimal and equal distribution of duties amongst flight crew and cabin crew within the agreed timeframes, while ensuring that all CLA’s and legal regulations are respected
Build and maintain effective, trusting relationships with key stakeholders to drive a cooperative partnership approach

Fulltime

Assistant Crew Controller

Joining TUI Airways as Assistant Crew Controller involves being part of a team r...

Location

United Kingdom , Luton

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Proven experience within a fast-paced operational environment
experience of working with policy and or legislative agreements
a creative problem solver, able to consider alternatives and arrive at a logical decision
comfortable with ambiguity and working under pressure in a reactive environment
previous experience in a customer service based role
process and detail orientated with excellent organisational skills
strong inter-personal and excellent communication skills with the ability to influence
ability to work as part of a team
an enthusiastic ambassador of change who makes suggestions for improvement
experience of the Airline/Aviation industry or a keen interest in this would be highly regarded.

Job Responsibility

Be the first point of contact for both the Flight Deck and Cabin crew community within TUI Airways
responsible for maintaining and amending changes to the crew communities live roster, ensuring the flying programme is maintained
work closely and collaboratively with the Operations team and other key stakeholders within TUI.

What we offer

Attractive remuneration
discretionary bonus schemes
generous travel benefits
extensive health & well-being support
dynamic working environment
access to the TUI Learning Hub
opportunities to work on global projects and teams
support for local charity and sustainability initiatives.

Fulltime

New

Crew Controller

Reporting to the Operations Control Manager, as Crew Controller you’ll be respon...

Location

United Kingdom , Manchester

Salary:

32554.00 - 36171.00 GBP / Year

British Airways

Expiration Date

January 26, 2026

Requirements

Ability to communicate correct information in the right way and effectively with the team you work in
You’ll need to work in partnership with teams across the company and support to the team you work in
Take pride and responsibility in your work
Have good attention to Detail
Ability to make decisions based on sound rationale
Ability to influence clients
Ability to work on your own with the minimum amount of supervision
Knowledge of crew control and EASA FT
Computer literate and demonstrated use of Crew Scheduling software
Awareness of crew fatigue and Circadian Rhythm factors

Job Responsibility

Monitoring and managing the Company’s day to day crew operation for the current published flying programme whilst on shift. To ensure that all rostered duties comply to both mandatory constraints and industrial agreements
Provide the efficient co-ordination of all mandatory and company training requirements for Flight Deck and Cabin Crew
Manage the daily administration of rosters including an initial handover, ensure all crew positioning flights, hotac, taxi and car hire are booked. To ensure crews are delayed and have the correct information to minimise delays remain within the legal, company restrictions
Maximise the potential for on time departures
Ensure the safe, legal, efficient, and effective operation of company aircraft
To compile weekly and monthly legality reports to ensure the company operate within the legal guideline of both companies and in line with the EASA FTL Scheme

What we offer

Unlimited basic and premium standby tickets on British Airways flights
Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family

Parttime

!

Crew Training Specialist

This is your chance to become part of the newest airline within the British Airw...

Location

United Kingdom , London

Salary:

Not provided

British Airways

Expiration Date

January 23, 2026

Requirements

Minimum of 12-months experience as a Crew Training Instructor
Previous flying experience as a cabin crew member/SCCM
Excellent communication skills
Strong commitment to help others learn and develop through coaching and mentoring
Strong attention to detail
Ability to create and structure course content in line with CAA and company regulatory requirements
For External applicants: Qualified in the rank of Cabin Crew with a view to promote to SCCM to support the flying programme during the summer season
For Internal candidates: Current operating rank will be upheld. Continuation of flying during the summer season will be required

Job Responsibility

Delivery of all regulatory training to include the design, implementation and updating of all course material including session plans, training aids and online learning within our Learning Management Systems
To support, coach and mentor a team of Cabin Crew Instructors (CCI) to ensure continual compliance and standardisation and professional development
Conducting audits / inflight assessments and inflight co-ordination training

What we offer

Unlimited basic and premium standby tickets on British Airways flights
Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family
Opportunities to take on new challenges and move forward across our business

Fulltime

!

New

Crew Training Executive

As a Crew Training Executive at TUI Airways, you will play a critical role in th...

Location

United Kingdom , Luton

Salary:

Not provided

TUI

Expiration Date

February 01, 2026

Requirements

IT literate with a minimum of O’ Level/GCSE education or equivalent
Proven experience within an airline Crewing/Training environment is desired
Understanding of airline legal agreements would be preferable
Process and detail orientated with excellent organisational skills
Ability to work under pressure
assimilate information quickly, determine priorities and make decisions based on sound judgment
Strong inter-personal and excellent communication skills, written and spoken
Ability to work as part of a team
An enthusiastic ambassador of change who makes suggestions for improvement
Previous experience in a customer service based role is advantageous

Job Responsibility

Lead the planning and coordination of all training requirements for both Flight and Cabin Crew, ensuring compliance with legal and industrial agreements while meeting budgetary constraints within the published roster
Leverage your expertise in Crewing, Roster Maintenance, and Crew Training environments to effectively manage ad hoc training requests, new entrant programs, command and type rating courses, RHS flying, and recurrent and conversion training
Collaborate closely with key stakeholders such as Manpower Planning, Crew Planning, Airline Operations, and Flight Operations Training teams. Ensure clarity, provide input, and offer appropriate challenges to optimise training plans
Build and maintain strong relationships with stakeholders, including the Flight Operations Nominated Person and the Flight Crew Training Nominated Person. Ensure efficient and cost-effective utilisation of resources to successfully deliver the training plan
Strategically plan and coordinate all training requirements and associated duties for both Flight and Cabin Crew communities
Work collaboratively with Crew Planning colleagues to align training schedules with the plans produced by Manpower Planning and Flight Operations Training departments
Efficiently manage and facilitate ad hoc training requests as directed by Training Managers
Organise and roster all elements of the training plan within TUI Airways, ensuring strict compliance with legal and industrial agreements
Plan training activities in line with budgetary constraints, ensuring operational stability and considering future implications of training event planning and replanning
Conduct thorough legality validation checks to ensure adherence to all European Aviation Safety Agency (EASA) regulations and the company Flight Time Limitation scheme

What we offer

Attractive remuneration
discretionary bonus schemes
generous travel benefits
extensive health & well-being support
Access the TUI Learning Hub to level-up and reach your ambitions
We champion intercultural collaboration and provide opportunities to work on global projects and teams
Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation

Fulltime

Office Manager Assistant

Our client, a leader in the serviced offices industry, is searching for an enthu...

Location

United Kingdom , City of London

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Must have previous experience ideally within a similar role or environment
Any cabin crew experience is highly advantageous
Personality is key for this role! Must be personable and able to build good relationships
Must be very hands on and self-motivated whilst being able to work as a team and independently
Collaborative team player with excellent communication and organisational skills
Ability to work in busy, varied work situations and manage your time and workload

Job Responsibility

Team Leadership: Manage and motivate on-site staff, ensuring they deliver top-notch service
Operational Excellence: Maintain high standards of cleanliness and hospitality
Client Engagement: Build a strong community with clients by addressing their needs and organising engaging events
Administrative Support: Oversee client billing and ensure efficient office operations

What we offer

Discretionary Bonus
Stunning offices based in the heart of the City with a great company culture and team environment
Huge scope to build on your skills and develop
25 Days Holiday + 8 Bank Holidays
Season Ticket Loan
Study Support

Fulltime

Cabin Crew Manager

British Airways

Location:
United Kingdom , London

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

Expiration:
January 30, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Cabin Crew Manager

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Location:United Kingdom , London

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 22, 2026

Expiration:January 30, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
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Category:
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Contract Type:
Not provided

Job Posted:
January 22, 2026

Expiration:
January 30, 2026