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We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.
Job Responsibility:
Lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities
Support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success
Consistently exhibit best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines
Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Oversee the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
Support safe and accurate prescription fulfillment by following pharmacy workflow procedures and utilizing safety guardrails
Contribute to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same
Proactively offer and deliver immunizations to keep patients healthy
Support effective management of pharmacy inventory by following all inventory best practices
Conduct new Technician and Pharmacist onboarding for the store and district
Ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times
Partner with the Store Manager to maintain a healthy talent pipeline
Oversee Staff Pharmacists and District Support Pharmacists (DPSs)
Remain flexible for both scheduling and business needs
Regularly review business reporting for operational insights
Establish a culture of safety, empowerment, and inclusion
Maintain relevant clinical and technical skills for the job
Support access to care and help improve patient outcomes through pharmacist delivered clinical care
Understand and comply with all relevant federal and state laws, regulations, professional standards, and ethical principles
Requirements:
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Nice to have:
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business need
What we offer:
Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
CVS Health bonus, commission or short-term incentive program