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C&E Event Planner

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Levy

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Location:
United Kingdom , Newton Le Willows

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

30000.00 GBP / Year
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Job Description:

Conference & Events Planner (Levy) - Haydock Park Racecourse | Full-Time / Permanent. We are looking for a C&E Event Planner for The Jockey Club, based at Haydock Park Racecourse. £30000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. This role profile is a guide to the work you will be required to undertake.

Job Responsibility:

  • Provide effective liaison between sales process and end customer
  • Support and coordinate all bookings after confirmation by reactive sales team
  • Handle finance responsibilities including billing and chasing deposits
  • Manage venue show-rounds and coordinate diary
  • Upsell and exceed customer expectations
  • Ensure highest standards of accurate and timely information sharing
  • Complete sales administration for seamless handover to operations
  • Maximize revenue through outstanding customer service
  • Manage BEO/function sheet process
  • Ensure revenue opportunities are captured
  • Liaise with sales and operational teams
  • Handle email and telephone correspondence
  • Input information into CRM system
  • Inform sales team of guest experience
  • Be go-to for sponsors and client requests
  • Ensure safe and secure operations
  • Apply legislative and venue procedures
  • Be polite and professional
  • Seek service development opportunities
  • Attend training sessions
  • Promote venue facilities
  • Manage client online booking tool
  • Report health and safety issues
  • Coordinate commercial corporate and private events
  • Attend weekly operation meeting
  • Book miscellaneous event requirements
  • Provide administrative support
  • Provide information to accounts team
  • Collect deposit payments

Requirements:

  • Experience in event planning or coordination
  • Proficiency in CRM systems
  • Strong administrative and customer service skills
  • Ability to manage multiple bookings and events
  • Knowledge of billing and payment processes
  • Team collaboration and communication skills
What we offer:
  • Healthcare including Medicash benefits (dental, optical, therapy)
  • Aviva Digicare free annual health check
  • Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts up to 55% off cinema tickets
  • Health & Wellbeing discounts (Nuffield Health 20%, Pure Gym 10%)
  • Travel discounts with TUI and Expedia
  • Shopping discounts up to 15%
  • Meals on duty
  • Vodafone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days annual leave plus bank holidays
  • Additional day off for birthday
  • 2 days additional leave after maternity return
  • Day off for baby's first birthday
  • Holiday purchase scheme
  • On-going training and development
  • Professional subscriptions paid
  • Financial wellbeing programme
  • Competitive family benefits

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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