This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.
Job Responsibility:
Provide bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure
Coordinate efforts of Butler Valets
Verify that other departments supporting butler services are equipped to meet guest needs
Build rapport with guests
Proactively anticipate guest needs and act upon them where possible
Create a safe workplace
Follow company policies and procedures
Uphold quality standards
Ensure uniform, personal appearance, and communications are professional
Requirements:
6-months related work experience required
High school diploma or G.E.D. equivalent
No supervisory experience
No license or certification required
Deep passion for service
Uncompromising standards
Ability to anticipate needs
Impeccable interpersonal skills
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance