Butler Job at Marriott Bonvoy

New

Butler

As the original house of luxury, St. Regis continues to redefine modern luxury t...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

6-months related work experience required
Degree in Hospitality Management or higher preferred
English and Chinese (Mandarin and Cantonese) proficiency

Job Responsibility

Provide bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure
Coordinate efforts of Butler Valets
Verify that other departments supporting butler services are equipped to meet guest needs
Build rapport with guests
Proactively anticipate guest needs and act upon them
Create a safe workplace
Follow company policies and procedures
Uphold quality standards
Ensure professional uniform, personal appearance, and communications
Stand, sit, or walk for an extended time

Fulltime

Butler

As the original house of luxury, St. Regis continues to redefine modern luxury t...

Location

Hungary , Budapest

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

6-months related work experience required
High school diploma or G.E.D. equivalent
No supervisory experience

Job Responsibility

Provide bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure
Coordinate efforts of Butler Valets
Verify that other departments supporting butler services are equipped to meet guest needs
Build rapport with guests
Proactively anticipate guest needs and act upon them
Create a safe workplace
Follow company policies and procedures
Uphold quality standards
Ensure professional uniform, personal appearance, and communications

Fulltime

New

Butler

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and...

Location

United Arab Emirates , Ras Al Khaimah

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Greet guests upon arrival and articulately explain details and amenities available
Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards
Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in assignment sheets/work boards

Fulltime

New

Butler

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Location

Vietnam , Phu Quoc

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None (License or Certification)

Job Responsibility

Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area
Make transactions feel like part of the experience
Create a safe work place
Follow company policies and procedures
Maintain confidentiality
Protect company assets

Fulltime

New

Butler

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and...

Location

Malaysia , Langkawi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Greet guests upon arrival and articulately explain details and amenities available
Respond to guest requests for special arrangements or services
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards
Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in assignment sheets/work boards

Fulltime

Butler

As a Butler, you will deliver bespoke and anticipatory service, ensuring every g...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in butler service, ideally within a luxury environment
A passion for personalised, anticipatory service
Excellent interpersonal and communication skills
Strong attention to detail and a proactive mindset
Ability to work in a fast‑paced, high‑standards environment
Confidence in handling guest requests with professionalism and discretion
A collaborative approach and ability to work across multiple departments
Professional presentation and a commitment to excellence

Job Responsibility

Provide personalised Butler service throughout the guest journey, from pre‑arrival to departure
Anticipate guest needs and proactively deliver thoughtful, tailored experiences
Coordinate requests across departments to ensure seamless and efficient service delivery
Support the organisation and execution of guest preferences, amenities and special requests
Collaborate with other departments to meet service standards
Build strong rapport with guests, ensuring comfort, satisfaction and loyalty
Handle guest enquiries and concerns with professionalism, discretion and care
Maintain accurate records of guest preferences to personalise future stays
Uphold St. Regis brand standards and signature service rituals at all times
Ensure a safe and secure working environment, following all company policies and procedures

What we offer

Competitive salary
Enhanced pension
Life assurance
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
Clear pathway for internal promotions and transfers
Cross-department training
Expert-led development programmes

Fulltime

Butler

Butler position at Hotel Cala di Volpe and Hotel Cervo, Costa Smeralda, part of ...

Location

Italy , Costa Smeralda

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
previous experience in the same position

Job Responsibility

Build a direct relationship with the guest and anticipate their needs
Provide assistance during Pre-Arrival, Arrival, and throughout the Stay
Deliver impeccable, elegant, and discreet service in line with The Luxury Collection brand values
Act as the main point of contact for any request, coordinating internal departments (Packing & Unpacking Service, Beverage Service, Laundry)
Welcome guests upon arrival and respond to requests for special services (luggage, laundry, transportation)
Gather, summarize, and provide information about the property and surrounding area, including events and special activities
Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards
Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Document and resolve issues with discrepant rooms with the Front Desk

Fulltime

Butler

As the original house of luxury, St. Regis continues to redefine modern luxury t...

Location

Macao

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

6-months related work experience required
High school diploma or G.E.D. equivalent
No supervisory experience
No license or certification required

Job Responsibility

Provide bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure
Coordinate efforts of Butler Valets
Verify that other departments supporting butler services are equipped to meet guest needs
Build rapport with guests
Proactively anticipate guest needs and acting upon them where possible
Create a safe workplace
Follow company policies and procedures
Uphold quality standards
Ensure uniform, personal appearance, and communications are professional
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

Fulltime

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