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We are looking for professional and service-driven Butlers to join the premium hospitality team at Tottenham Hotspur Stadium, one of the most prestigious venues in world sport and entertainment. Working within exclusive VIP lounges, executive suites, and premium hospitality areas, you will deliver a personalised and attentive service to guests attending matchdays and major events. As a Butler, you will play a key role in creating an exceptional hospitality experience, ensuring every guest receives world-class service from arrival through to departure. This is an exciting opportunity to work in a high-end hospitality environment, supporting the delivery of outstanding service that reflects the prestige of Tottenham Hotspur Stadium and Levy UK.
Job Responsibility:
Provide a warm, professional welcome to guests within VIP hospitality areas
Deliver attentive, discreet, and personalised service throughout the event
Anticipate guest needs and respond promptly to requests
Build positive rapport with guests while maintaining a polished and professional presence
Ensure guests receive a consistently high level of service aligned with premium hospitality standards
Support the service of food and beverages including canapés, plated dining, buffets, and drinks service
Assist with wine and beverage service within premium hospitality environments
Maintain knowledge of menus, ingredients, and beverage offerings to confidently assist guests
Ensure all food and beverage presentation meets the highest hospitality standards
Assist with the setup and preparation of hospitality areas prior to guest arrival
Ensure tables, buffets, and service stations are presented to the highest standards
Maintain cleanliness, organisation, and presentation throughout service
Support clearing and resetting tables to ensure smooth and efficient service flow
Work collaboratively with chefs, managers, and hospitality teams to deliver seamless service
Provide support during key service periods including pre-event dining, half-time service, and post-event hospitality
Follow all company policies including health & safety, food safety, and stadium operational procedures
Represent Tottenham Hotspur Stadium and Levy UK with professionalism at all times
Requirements:
Previous experience in hospitality, fine dining, luxury service, or premium events is desirable
Excellent communication and interpersonal skills
Strong attention to detail and commitment to delivering outstanding service
Ability to remain calm and professional in a fast-paced environment
Knowledge of food, beverage, and service etiquette is advantageous
Ability to work effectively as part of a team
Professional appearance and presentation at all times
Friendly, approachable, and confident when interacting with guests
Reliable, punctual, and flexible with working hours
Positive attitude with a strong customer service focus
Ability to represent the Tottenham Hotspur brand with pride
What we offer:
Work at one of the most iconic stadiums in Europe
Be part of a world-class premium hospitality team
Flexible event-based shifts including Premier League matches, concerts, and major events
Gain valuable experience within VIP and luxury hospitality environments