Butler Job at Marriott Bonvoy (Cairo)

Assistant Executive Butler

As the original house of luxury, St. Regis continues to redefine modern luxury t...

Location

Macao , Macao

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years of experience in butler services, guest relations, or related professional area
completion of a formal butler training program
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
completion of a formal butler training program
no work experience required
Deep passion for service
Uncompromising standards
Leadership excellence
Ability to anticipate needs

Job Responsibility

Manages day-to-day butler services operations
Manages VIP guests and builds rapport
Manages VIP guests' schedules
Maintains high level of privacy and confidentiality
Supervises Butler Service Desk
Conducts daily stand-ups
Obtains list of check-ins and VIP guests
Encourages trust and cooperation among departments
Serves as role model and provides training
Supports and trains other departments

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy

Fulltime

Executive Butler

Department head responsible for successful functioning and delivery of critical ...

Location

Macao , Macao

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years of experience in butler services, guest relations, or related professional area
completion of a formal butler training program
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
completion of a formal butler training program
no work experience required
Deep passion for service
Uncompromising standards
Leadership excellence
Ability to anticipate needs

Job Responsibility

Manage day-to-day butler services operations
Manage VIP guests and build rapport
Manage VIP guests' schedules
Maintain high level of privacy and confidentiality
Supervise Butler Service Desk
Conduct daily stand-ups
Prepare work assignments for Butler team
Coordinate with other departments
Support and train other departments
Manage departmental costs and budgets

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy

Fulltime

Senior Agent, Butler Service Desk

Senior Agent position for Butler Service Desk at The St. Regis Macao, responsibl...

Location

Macao , Macao

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Stand, sit, or walk for an extended period of time
Enter and locate information using computers and/or POS systems
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Answer, record, log, and process all guest calls, requests, questions, or concerns
Operate telephone switchboard station
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls
Advise guest of any messages received
Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message
Receive, record, and relay messages accurately, completely, and legibly
Activate/deactivate guest room message lights as appropriate
Instruct guests on how to access the internet
transfer guests with problems to provider's customer support line
Test communications equipment to ensure it works properly

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy

Fulltime

Butler

Our jobs aren't just about giving guests a smooth check-in and check-out. Instea...

Location

Indonesia , Labuan Bajo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Korean language proficiency
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Create safe work place
Follow company policies and procedures
Maintain confidentiality
Protect company assets
Uphold quality standards

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy

Fulltime

Butler Runner

As the original house of luxury, St. Regis continues to redefine modern luxury t...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
6-months related work experience required

Job Responsibility

Provide bespoke experiences and services to fulfill guest needs during pre-arrival, check-in, throughout the stay and upon departure
coordinate efforts of Butler Valets
verify other departments supporting butler services are equipped to meet guest needs
build rapport with guests, proactively anticipate guest needs and act upon them
create a safe workplace
follow company policies and procedures
ensure professional uniform, personal appearance, and communications
perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 50 pounds

Fulltime

Butler

Greet guests upon arrival and articulately explain details and amenities availab...

Location

Indonesia , Bali

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Greet guests upon arrival and articulately explain details and amenities available
Respond to guest requests for special arrangements or services
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards
Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in assignment sheets/work boards

What we offer

Be where you can do your best work
Begin your purpose
Belong to an amazing global team
Become the best version of you

Fulltime

Pool Butler

With award-winning cuisine, fantastic gardens, and a soothing spa, The Elms Hote...

Location

United Kingdom , Worcester

Salary:

10.00 GBP / Hour

The Elms Hotel & Greenhouse Spa

Expiration Date

Until further notice

Requirements

Be involved with all day-to-day spa and maintenance duties
Be responsible for providing first-class customer service around the spa
Maintaining the highest standards of cleanliness throughout the spa and gym
Deal with guest queries and requests efficiently, ensuring this is carried out through the team
Provide first-class customer service and be highly organised with good communication skills
Be a good team player and be able to work on your own initiative when necessary
Have a good work ethic with a proactive approach to the business

What we offer

The chance to make use of the on-site award-winning facilities such as the spa and gym
A free meal during your shift
On-site complimentary car parking
Perkz discount scheme
Generous discounts for you and your family/friends on overnight stays here
Subsidised staff accommodation (if required)

Executive Butler

As the original house of luxury, St. Regis continues to redefine modern luxury t...

Location

Oman , Muscat

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years of experience in butler services, guest relations, or related professional area
completion of a formal butler training program
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
completion of a formal butler training program
no work experience required

Job Responsibility

Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis
Manages VIP guests
Manages VIP guests’ schedules as appropriate to support potential needs
Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible
Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey
Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results
Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team
Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results
Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members
Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship

Fulltime

Butler

Marriott Bonvoy

Location:
Egypt , Cairo

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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