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The Hotel Cleveland is seeking a service-minded Busser to join our team. The Busser will ensure tables are cleaned in a timely manner, keep the bar is stocked, and ensure food is delivered from the kitchen fresh and in a timely manner. Don’t worry if you don’t have experience, we can teach you and send you on your way to a rewarding career in the hospitality business.
Job Responsibility:
Ensure that the entrance to the restaurant has someone there to greet guests at all times
Ensure that the front of the restaurant is spotless at all times
Check on every table to ensure that it is clean, spotless and fully set up, and that all silverware and glassware is spotless before any guests are seated at the table
Check to ensure that all chairs are free of crumbs and that the carpet is spotless
Check on guests to get feedback on the quality of their meals, service, etc., and share any problems that arise, immediately
Inform supervisor and manager, immediately, but try to take care of the problem at once
Schedule servers for breaks, etc. in conjunction with the supervisor and depending on the business volumes
Pitch in and help in service, whenever the need arises
Including food runner and expeditor tasks such as ensuring the kitchen puts out the dishes according to the ticket specifications and relaying orders from wait staff to the kitchen
Perform all other duties as assigned.
Requirements:
Must be 18 years or older to serve alcohol
Must be able to work flexible shifts that include evening, weekends, and holidays
TABC certified, Tips Trained and Food Handlers certification are all highly preferred
The ideal candidate will be organized and able to work with a sense of urgency and seeking guest satisfaction
Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room
Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs.
What we offer:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members