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In this role, you’ll lead high-impact business value assessments for Glean’s largest and most strategic customers, partnering closely with sales and customer stakeholders to tie Glean directly to their key business objectives. You’ll build and operationalize robust ROI/TCO models, workshops, and executive-ready narratives that quantify value, shape transformation roadmaps, and drive measurable outcomes. You’ll collaborate with cross-functional teams to pilot new value offerings, refine our Business Value Program, and scale value selling practices across the field. You’ll also represent Glean externally through webinars and events, showcasing how customers use Glean to unlock meaningful business impact.
Job Responsibility:
Lead business value assessments for our largest deals and most strategic customers, working closely with customers to identify key business drivers and quantify the business value Glean delivers to our customer’s business objectives
Develop in-depth ROI/TCO value models to quantify business value that can be achieved through Glean
Facilitate blueprint and use case workshops with customer stakeholders to substantiate business cases, identify success criteria, drive customer success planning, and ongoing change management and enablement
Partner with sellers to lead value-based discovery sessions with technical and business stakeholders to drive key objectives and measurable outcomes
Craft and deliver executive level presentations to CxOs
Perform strategic analyses in support of sales opportunities, identifying areas where Glean can add value to customers' business operations
Develop and operationalize models, processes, and materials (e.g., talk tracks) to drive continuous improvement in our Business Value Program
Pilot, test and validate new business value offerings / programs in partnership with GTM teams
Assist with Glean’s ongoing field enablement efforts with value selling training, designing new training curriculum, knowledge management, etc
Build external presence via delivery of webinars and other events to communicate Glean’s value to our customers in achieving key transformation initiatives
Requirements:
6+ years working in a related field
4+ years experience in: running business value assessments
management consulting or IT consulting with proven track record of advising senior business stakeholders
enterprise sales or other equivalent experience
BA in Engineering, Economics, Finance, or other analytical field required
MBA or other advanced degree strongly preferred
outstanding analytical abilities, verbal and written communication skills
exceptionally strong presenter with demonstrated experience in client-facing role or working with C-suite executives
strategic, consultative mindset
confident in building financial models and analyzing businesses
passionate about coaching others and comfortable working and leading cross-functional teams
comfortable building relationships with Glean’s most seasoned and successful sellers and adopt a consultative approach to advising our Majors sales team
highly analytical and comfortable with complex data sets
creative problem solver who thrives with ambiguity
equally comfortable with the big picture and with the details
experience in a SaaS company in a complex sales-cycle
excited to work with engineering, marketing, sales, finance and other functions